Virgin Media Internet Odd Behaviour

Associate
Joined
30 Dec 2003
Posts
2,254
Hi,

Recently my internet seems to work for a few minutes then freeze for a few mins and this repeats for some time. Occasionally it will work perfectly.

Anything likely to be causing this?

Cheers.
 
going to need some more info here - do you mean the browser freezes or the whole of the internet? If its the browser try firefox if your using IE, and vice versa.

Do you have any more computers on your lan you can test with?

have you tried pinging sites like google.co.uk while the internet is "frozen".

Next time the internet freezes, open a command prompt and type:

ping google.co.uk <enter>
ping 209.85.171.99 <enter>
traceroute 209.85.171.99 <enter>

copy and paste the results in here.

Also copy and paste ipconfig /all in here.
 
Hi,

I'm using Firefox and it seems that both Firefox and IE "freeze" - Not a software crash but just no internet sites load until a few minutes later.

I've already tried pinging whilst this is happening and this works. Also, send/receive in Outlook Express works fine. I presume it's either some problem relating to http or possibly a software issue?

I've not had it today; It is very random in nature.

Also, no others computers were using the network at this time.
 
have you changed anything else as i had this exact same problem when i switched to vista and im trying to remember what i did to sort it
 
Must admit I have had a bit of FF freezing - I put it down to the latest updates as I didn't have problems before that.

Might see if I can put an older version back on to test.
 
Yep cable.

And also I've recently had a FF update... Hmm. I'll have to triple check IE also struggles when FF does.

It did it for quite a while a few hours back but for the past few its been fine.
 
Same problem here... I can be browsing the web or playing on my Call Of Duty 5 game and then it will just disconnect and then come back on after several seconds or sometimes maybe longer..
im on the 20mb service as well and have never had any problems like this until a couple of weeks ago..
 
I'm glad it wasn't just me then... This machine could really do with a format - Nothing wrong with it but just quite a while since I spruced it up... I was beginning to think it was that which was the issue... Glad I didn't begin formatting it for this purpose as I really don't have the time right now.

If anybody gets wind of any fixes I'd be really happy to hear them... I was close to not asking on here as it was one of those problems where it annoyed me when it didn't work (And hence I could get here to ask) but once it worked again it was soon forgotten about, but with lots of uni work coming up it'd be nice to get it sorted if any ideas come up...

Cheers :)
 
Also on Virgin and although not this issue, having an odd problem this last week where if I am downloading a large file, any other PCs connected just times out trying to access websites.
Never had this issue previously.

Andrew
 
Loughborough, Leicestershire

Same as me, having the same problems too. I'm on royland road over by the orange tree and wetherspoons. Its fine for ages and then all of a sudden i'll get "page not responding" errors and slow connections and then it'll be right as rain again. 20mb virgin

Downloads stay okay for me during this time though.
 
I'm right on the other side of town, Thorpe Acre area near Burleigh/Garendon/Thorpe Acre schools... But like you other connectons stay fine (Eg, email)... I think it may just be http.

I was hoping just leaving it would be enough and it'd sort itself out but it's coming to the point where a couple of calls to Virgin might be needed... Don't fancy it though as it's forever round in circles not getting anywhere!
 
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