Virgin Media Signal Point - Split TV & Broadband?

rmonkey100 · 21 Nov 2015 at 13:48

Hi,

Anyone with Virgin media able to help?

Currently in my house is 1 signal point that just goes into the superhub as we only have Broadband from Virgin, see below:

I was wondering if its possible to buy a splitter from this single point & have 1 wire going to the superhub, and running another upstairs to a cable box for TV?

nacho_man1 · 21 Nov 2015 at 14:13

rmonkey100 said:
Hi,

Anyone with Virgin media able to help?

Currently in my house is 1 signal point that just goes into the superhub as we only have Broadband from Virgin, see below:

I was wondering if its possible to buy a splitter from this single point & have 1 wire going to the superhub, and running another upstairs to a cable box for TV?

If your adding tv to the pack then you will need a tv install. This will be done via a tech call out as they will run the cable from outside up in to the room upstairs. This will save having cables run through the house.

AshD93 · 21 Nov 2015 at 19:17

Yes you can use a splitter. And you can install the cables yourself etc.

We used to use a spare box as a freeview receiver years ago.

jono_astra · 21 Nov 2015 at 23:08

dav3evans · 22 Nov 2015 at 20:12

I had a quick start box sent to me recently so I didn't have to pay for an install. It came with a splitter to share the connection between router and box.

If you give VM a shout, they'll more than likely sent you one FOC if you've signed up for a TV package with them.

TripleT · 22 Nov 2015 at 20:30

Ring them, they should gave sent you a splitter, they didn't with me either when I recently took out TV.

No need for an engineer its just a splitter.

edGfaCTor · 22 Nov 2015 at 23:56

It's not as straight forward as some of you are making out yes you can go and add a splitter but the lines are setup for the device/s that are installed when the engineer comes out to do the install.

So many issues on the VM network and in peoples homes are because of people changing, messing with the installs.

dav3evans · 23 Nov 2015 at 00:09

I would assume that if OP called VM and asked for a splitter, he could also mention the set up and the reason for needing the splitter and go from there.

There can't be that many issues if the standard install these days is engineer free. All I was sent was a box of equipment to deal with myself

lucid · 23 Nov 2015 at 00:19

edGfaCTor said:
It's not as straight forward as some of you are making out yes you can go and add a splitter but the lines are setup for the device/s that are installed when the engineer comes out to do the install.

So many issues on the VM network and in peoples homes are because of people changing, messing with the installs.

This ^

For Freeview and Sky the signals are delivered over the air which means that your home isn't physically connected to a TV mast or satellite. Cable works differently. The wire coming in to your home is at the end of a series of connections back to the local exchange and eventually back to Virgin's broadcast central hub. You're also connected in part to any of your neighbours houses too. Once you start messing with the cable by adding splitters then you change the load and hence the signal level being delivered to your house. That then causes signal reflections which throw the network out if not compensated for.

Don't get me wrong, you're not going to crash Virgin, but the noise margin that VM works to is incredibly small. That's why in part they use a triple shielded cable (HD100 spec') rather than bog standard TV coax. Playing around with different wiring configurations will probably still give you a signal, but it might not work as well as it should. It's also why VM's cable and the receiver boxes always belong to them rather than you. That's in their terms and conditions.

If you want to change stuff then get in touch with VM and let them send you the right bits for the job. Their install engineers can make any adjustments at the local node to take account of the change.