Virgin National service, high ping, new router help?

Defy Belief

Defy Belief

Defy Belief

Soldato
Joined
29 Sep 2010
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So i've been swapped over to the awful national service due to moving home, my ping on cs etc is around 200-250 which is horrendous as i'd get 10-15 on my previous fibre optic connection. :mad:

It's really frustrating sometimes I can't even physically play/watch youtube or do anything at times. Will an upgraded router make any difference? I'd imagine the one they ship out is pretty basic so I was wondering how much an upgraded router may help my cause for better speeds and lower ping? Any help is appreciated, I powerline my connection if that helps also.

There is nothing that's to 'Usain Bolt' about the speeds i'm getting, i'm pretty close to the exchange to.
 
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Defy Belief said:
So i've been swapped over to the awful national service due to moving home, my ping on cs etc is around 200-250 which is horrendous as i'd get 10-15 on my previous fibre optic connection. :mad:

It's really frustrating sometimes I can't even physically play/watch youtube or do anything at times. Will an upgraded router make any difference? I'd imagine the one they ship out is pretty basic so I was wondering how much an upgraded router may help my cause for better speeds and lower ping? Any help is appreciated, I powerline my connection if that helps also.

There is nothing that's to 'Usain Bolt' about the speeds i'm getting, i'm pretty close to the exchange to.
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Check with virgin to see if they're upgrading cables in your area, it's a shame because their fibre optic kicks ass. If not I'd switch to BT I'd avoid sky like the plague
 
Orcvader said:
This. Virgin Media is brilliant (when in a non-congested area) but Virgin ADSL is terrible.

You can use this to test what exchange you're on: http://www.samknows.com/broadband/broadband_checker

Ideally Sky/Be/O2 LLU would be best if you can get, or maybe Sky FTTC/BT Infinity if you can get.
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The following services are available in your location:

BT Wholesale ADSL
BT Wholesale ADSL Max
BT Wholesale WBC (21CN)
AOL LLU
O2 / Be LLU
TalkTalk (CPW) LLU
Sky Broadband / Easynet LLU

Are what's available, but i've not long changed from the fibre optic and I remember them saying it starts as a new contract, so I think i'm locked down for a year with this. :( Also got abused for the 'connection' fee aswell, ridiculous.

My previous fibre optic connection was perfect and I never had a problem in the 6 months I had it.
 
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Well that's painful, you can end the contract early if you want but that's pretty expensive. But once it ends, go with Sky LLU.
 
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