Virgin Router - Changing Local IP

Quint · 15 Dec 2010 at 15:11

Customer has virgin broadband but has problems VPN'ing into work as the sbs2003 server is the same IP as his local router.

Its just a netgear dg834 but when I change its local ip (and refreshed his) it stops him browsing the internet etc.

Any ideas?

KIA · 15 Dec 2010 at 15:22

DNS?

Can you ping 8.8.8.8 after changing the IP?

Rob7865 · 15 Dec 2010 at 15:41

Change his LAN DHCP Pool on the Routers Admin page - then IPCONFIG /Release && IPCONFIG /Renew from a command prompt on his PC

Rob

Quint · 15 Dec 2010 at 16:44

Rob7865 - The DCHP pool changed its self after the new LAN IP was appliied. I know this because I told him to disconnect & reconnect to the wireless and do an ipconfig. His ip had changed and the default gateway

fluff - I didn't try flushing the DNS but wouldn't have thought that was the issue, will bare that in-mind though.

I just thought maybe virgin had managed to stop people doing this sort of thing, I know they do or used to lock down mac addresses and things.

Sp00n · 15 Dec 2010 at 16:51

I'm assuming you have rebooted the router after making the changes as it will need to recreate the routing table. I had a problem similar to this with a router in france which I needed to change for the exact same reason.