Virus help

Stevev

Stevev

Stevev

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Joined
22 Jan 2008
Posts
351
Just looking for some idea's how to remove a nasty virus from a neighbors laptop, its running XP SP3.

I've disabled system restore.

I've tried the following :
Full scan with AntiVir - Found 5 different Trojans - Removed all
Full Scan with Malwarebytes - 436 different types of Malware - Removed all
Full Scan with SpyBot Search & Destory - Found nothing
Full Scan with AVG 8.0 - Found nothing
Full Scan with Ad-Aware - Found nothing

Yet when I restart the computer they all appear again... It also keeps popping up in the middle of the screen saying something like " visit this site for the fix " and in the bottom right next to the clock it says " VIRUS ALERT!"

Any other idea of what I could try would be much appreciated.
I could always format, but that is a last resort.

Edit: On a side note its also stopping me from opening task manager, and has also removed everything from the start menu.

Also tried running scans in safe mode

Edit: Managed to get it removed with Combofix & Vundofix.
 
Last edited:
Zildjian said:
It sounds similar to a vundo trojan and many antiviruses are hopeless at removing those type of infections.
Click to expand...

Just had a quick look at the last remove log, there was about 8 or 9 of vundo.H Trojans there :eek:

Zildjian said:
If you still have those fake popups, then install and run SuperAntiSpyware free edition (google it). It's a great program at removing these type of infections.
If that fails, then download and run smitfraudfix and vundofix (google them and follow instructions on how to use them correctly).
Click to expand...

I'll try Superantispyware now, then I'll try smitfraudfix and vundofix.

Edit: On a side note its also stopping me from opening task manager, and has also removed everything from the start menu.

Also tried running scans in safe mode
 
Last edited:
Just gonna let Superantispyware finish running then I'll try smitfraudfix, Vundofix & combofix. If these don't manage to fix the problem would it be best to just format ?
 
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