Vista BSOD Help Please?

Av8 · 28 Sep 2007 at 10:40

Hi all,

One of my friends machines has shown the bsod, can anyone shed some light as what it maybe please? As i really haven't got that much of a clue.
Many thanks in advance.

Here's what's showing on the screen:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6000.2.0.0.256.1
Locale ID: 2057

Additional information about the problem:
BCCode: 101
BCP1: 00000060
BCP2: 00000000
BCP3: 82A38120
BCP4: 00000001
OS Version: 6_0_6000
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\Mini092807-04.dmp
C:\Users\Ian & Sean\AppData\Local\Temp\WER-92875-0.sysdata.xml
C:\Users\Ian & Sean\AppData\Local\Temp\WERC8AA.tmp.version.txt

modo77 · 28 Sep 2007 at 12:28

Get him to run the "problem reports and solutions", and then check for new solutions to see what that says. It does sometimes give you a fix.

Edit: oh and when does it bsod?

rtatts · 2 Oct 2007 at 10:12

try installing windbg and then opening the crash dump file:
C:\Windows\Minidump\Mini092807-04.dmp

This at the end should driect you to a file name then post that

Av8 · 13 Oct 2007 at 15:48

Tried re-installing windows vista, still have the bsod's so guess it maybe a hardware problem. I've not had chance to get to check his pc, and therefore not able to install 'Windbg' and to open the crashdump file. He says still bsod after fresh install of vista, but does this not say that it is a software problem if this is on the screen: Files that help describe the problem:
C:\Windows\Minidump\Mini092807-04.dmp
C:\Users\Ian & Sean\AppData\Local\Temp\WER-92875-0.sysdata.xml
C:\Users\Ian & Sean\AppData\Local\Temp\WERC8AA.tmp.version.txt

I'm only guessing as it says C:\Users\Ian & Sean\AppData\Local\Temp\WER-92875-0.sysdata.xml
C:\Users\Ian & Sean\AppData\Local\Temp\WERC8AA.tmp.version.txt

Does the AppData part not mean it's an application, rather than hardware?

Thanks