Vista bug? Or a strange one off

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Now I don't know a huge deal about Vista as I have only been using it for a few weeks so please correct me if I'm wrong anywhere.

Last night I got a phone call from a work collegue saying his Laptop would not let him log into Vista. I assure him he must be putting the wrong password in and to check caps lock etc.

Eventerly he read out the error he was getting "user profile service failed to log on". It was a new one on me so I did the usual googling around and after a little reading I figured out that his user profile for the account he was logging into had corrupted or something to that effect so it would not log him in.

Even more googling later I got the general idea that a backup profile was ment to kick in and he should have been none the wiser to the problem in the first place, but nope this did not happen and he remained unable to log into Vista.

Now it would seem the solution to this is to login on another account and use regedit to repair/rename the bad profile so that you can log into your account again, not adsactly noobie friendly, but the problem was there was only one account set up so this was not an option anyway.

In the end I just did a Vista reinstall and all is fine now, and have set up 2 accounts so if one profile fails we can log into the other account still.

So why are profiles corrupting in the first place? seems to be happening quite a lot, and why is the backup profile not saving the day?

Does this mean it is a bad idea to only have 1 User account set up on Vista? I don't know, but at the end of the day it locked him out with noway to get back to the desktop. Anyone else experianced this before? Or did I miss a glaringly obvious way to login :confused:

If anyone wants to look further into this then just google, "user profile service failed to log on"
 
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