Vista not reading DVDs

Burnsy2023 · 12 Oct 2007 at 23:00

My housemate recently ran Ccleaner on his Vista machine. Since he did this, he can only read CDs and not DVDs. It just says that there is no disc in the drive.

I've done a google and saw something on removing registry keys for the upper and lower filters, but it hasn't helped.

Any ideas?

Burnsy

SpinningMonkey · 12 Oct 2007 at 23:06

Hey Burnsy2023, has your friend simply tried disconnecting the IDE/SATA cable and power lead from he's DVD Drive and then plugging them back in?

Burnsy2023 · 12 Oct 2007 at 23:06

No, but we have unistalled the device and reinstalled it to no avail.

I don't think it's a hardware issue from what I can tell.

Burnsy

SpinningMonkey · 12 Oct 2007 at 23:16

Hey Burnsy2023, to check if it isnt the actual DVD Drive itself (Highly unlikely), try booting of the Vista DVD. If it does this will eliminate the Drive itself.

The only thing i can currently think of is Ccleaner changed the region settings for some strange reason and this would prevent DVDs from being read.

Once he is logged into Vista go to My computer and then right click on the D Drive and then go to properties. Then go to the Hardware tab and click the correct DVD Drive under, All Disk Drives: This should bring up the properties of the DVD Drive itself. Select the DVD Region tab and then make sure it is set to the correct region. United Kingdon which is Region 2.

marc2003 · 12 Oct 2007 at 23:19

by default, ccleaner takes a backup of any registry entries removed. you might be able to restore the deleted entries?

Burnsy2023 · 12 Oct 2007 at 23:22

When it asks to do a backup he clicks no.....idiot.....

Burnsy

Burnsy2023 · 12 Oct 2007 at 23:23

SpinningMonkey said:
United Kingdon which is Region 2.

It won't read data DVDs either.

Edit: I was looking through the device manage and found that the drive was lited as a CDROM drive rather then DVD. My initial thought was that this was just usuing generic drivers and wasn't an issue, but I'm running out of ideas:

Screenshot : http://img488.imageshack.us/img488/3006/errorjp4.jpg

Burnsy

marc2003 · 12 Oct 2007 at 23:52

Burnsy2023 said:
When it asks to do a backup he clicks no.....idiot.....

Burnsy

SpinningMonkey · 13 Oct 2007 at 00:06

Burnsy2023 said:
It won't read data DVDs either.

I see, sorry.

Burnsy2023 said:
Edit: I was looking through the device manage and found that the drive was lited as a CDROM drive rather then DVD. My initial thought was that this was just usuing generic drivers and wasn't an issue, but I'm running out of ideas:

Screenshot : http://img488.imageshack.us/img488/3006/errorjp4.jpg

Thats fine, exactly the same on my system.

Have you tried unistalling the device and then restart the system, Vista should normally pick it straight back up and install the necessary drivers.

Burnsy2023 · 13 Oct 2007 at 01:28

SpinningMonkey said:
Have you tried unistalling the device and then reseting the system, Vista should normally pick it straight back up and install the nessary drivers.

Yep tried that

Burnsy

theredguy · 13 Oct 2007 at 08:59

Have you tried uninstalling the IDE channels rather than the device and letting windows reinstall on boot as this has sometimes fixed CD/DVD issues for me in the past.

bledd · 13 Oct 2007 at 14:43

theredguy said:
Have you tried uninstalling the IDE channels rather than the device and letting windows reinstall on boot as this has sometimes fixed CD/DVD issues for me in the past.

-can it read bootable discs? (before windows)