Vista printer troubles

philip41

philip41

philip41

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Joined
27 Dec 2002
Posts
306
Hope someone can shed some light on this strange printer problem.

We have 2 wireless laptops both running vista home premium and 1 desktop running xp pro.
The printer is a networked HP photosmart 2575 all-in- one

The desktop and 1 of the lap tops have no problem with the printer at all, however the other laptop an Compaq presario v6000 does.

What happens is add new printer and the printer works fine, reboot and go to print something and Vista is reporting that the printer is offline, when infact it is not, the only way around this is to delete the printer and add a new one.

The printer software has been installed and is upto date.
Is there anything i may be missing here.
 
Interesting.
My fiancee gets the same issue with her Vista laptop & HP printer.

Basically it will all be working fine, then every few weeks or so it will suddenly decide that no printer is installed.
 
Hmm yes that indeed is similar, my other daughters laptop is an earlier Compaq model and has no problems.
Hopefully someone can give us a clue.
 
Are you on Vista SP1?

We had masses of trouble at work with Vista machines and printers. Some would work, some wouldn't. SP1 sorted them all.
 
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