Vista StartUp Problems

Namsnik

Namsnik

Namsnik

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27 Jan 2007
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I have been asked to fix a friend's daighter's laptop. It would not boot to windows. I used my Vista Hp disk to load startup options. Startup repair didn't work. Chkdsk /r found errors and fixed them. Start up repair still doesn't resolve.

I had a look at the logfile ntbtlog.txt

There are 7022 lines many of which seem to be duplicates. It looks ok til this:
Loaded driver \SystemRoot\system32\drivers\disk.sys
Loaded driver \SystemRoot\system32\drivers\CLASSPNP.SYS
Loaded driver \SystemRoot\system32\drivers\crcdisk.sys
Did not load driver @nettun.inf,%isatap.displayname%;Microsoft ISATAP Adapter
Did not load driver @nettun.inf,%isatap.displayname%;Microsoft ISATAP Adapter
Did not load driver @nettun.inf,%isatap.displayname%;Microsoft ISATAP Adapter
Did not load driver @nettun.inf,%isatap.displayname%;Microsoft ISATAP Adapter
Did not load driver @nettun.inf,%isatap.displayname%;Microsoft ISATAP Adapter
Did not load driver @nettun.inf,%tunmp.displayname%;Microsoft Tun Miniport Adapter
Did not load driver @hal.inf,%acpiapic.devicedesc%;ACPI x86-based PC
Did not load driver @netrasa.inf,%mp-l2tp-dispname%;WAN Miniport (L2TP)
Did not load driver @netrasa.inf,%mp-bh-dispname%;WAN Miniport (Network Monitor)
Did not load driver @netrasa.inf,%mp-ip-dispname%;WAN Miniport (IP)
Click to expand...
There are no restore points (apparently).

Any ideas? Should I just give up and load the disk image I have from 19 months ago?
 
I just realised the log file is appended to each time. The last log was actually 1172 lines, 110 are unique. These are the ones that failed to load:
Did not load driver @battery.inf,%acpi\acpi0003.devicedesc%;Microsoft AC Adapter 54
Did not load driver @battery.inf,%acpi\pnp0c0a.devicedesc%;Microsoft ACPI-Compliant Control Method Battery 52
Did not load driver @cpu.inf,%intelppm.devicedesc%;Intel Processor 52
Did not load driver @hal.inf,%acpiapic.devicedesc%;ACPI x86-based PC 1
Did not load driver @netrasa.inf,%mp-bh-dispname%;WAN Miniport (Network Monitor) 55
Did not load driver @netrasa.inf,%mp-ip-dispname%;WAN Miniport (IP) 55
Did not load driver @netrasa.inf,%mp-ipv6-dispname%;WAN Miniport (IPv6) 55
Did not load driver @netrasa.inf,%mp-l2tp-dispname%;WAN Miniport (L2TP) 55
Did not load driver @netrasa.inf,%mp-pppoe-dispname%;WAN Miniport (PPPOE) 55
Did not load driver @netrasa.inf,%mp-pptp-dispname%;WAN Miniport (PPTP) 55
Did not load driver @netsstpa.inf,%mp-sstp-dispname%;WAN Miniport (SSTP) 55
Did not load driver @nettun.inf,%isatap.displayname%;Microsoft ISATAP Adapter 275
Did not load driver @nettun.inf,%tunmp.displayname%;Microsoft Tun Miniport Adapter 55
Did not load driver @oem17.inf,%icntg0%;Mobile Intel(R) 4 Series Express Chipset Family 46
Did not load driver @oem17.inf,%icntg1%;Mobile Intel(R) 4 Series Express Chipset Family 46
Did not load driver @oem23.inf,%driver_desc_x86%;TOSHIBA tos_sps32 Driver 56
Did not load driver @oem27.inf,%rtl8102.devicedesc%;Realtek PCIe FE Family Controller 44
Did not load driver @oem28.inf,%rtl8187b.devicedesc%;Realtek RTL8187B Wireless 802.11b/g 54Mbps USB 2.0 Network Adapter 1
Did not load driver @oem29.inf,%hsfmodem1%;HDAUDIO Soft Data Fax Modem with SmartCP 6
Did not load driver AFD.SYS 4
Did not load driver DfsC.SYS 1
Did not load driver mfenlfk.SYS 1
Did not load driver mfewfpk.SYS 1
Did not load driver NetBIOS.SYS 1
Did not load driver netbt.SYS 1
Did not load driver nsiproxy.SYS 1
Did not load driver PSched.SYS 1
Did not load driver RasAcd.SYS 1
Did not load driver rdbss.SYS 1
Did not load driver RDPCDD.SYS 1
Did not load driver RDPENCDD.SYS 1
Did not load driver Realtek High Definition Audio 6
Did not load driver RtlProt.SYS 1
Did not load driver Smb.SYS 1
Did not load driver tdx.SYS 1
Did not load driver Wanarpv6.SYS 1
Did not load driver ws2ifsl.SYS 1
Click to expand...
The number at the end of each line is the number of times that error is repeated. It appears that all trhe drivers have failed....
 
Krislord: I think that is about recovering files that have been deleted. Not my current problem. In the Dos environment I have access to xcopy so I could copy key files across that way.

Thanks Steven. I have already done that. The first time I tried to launch the Vista recovery environment it could not find the operating system. StartUp repair fixed that but then said it couldn't repair. Now it says it can't find a problem.

I have run chkdsk /f several times and startup repair multiple times. I can get to the [F8] screen that allows choosing between options to boot to Safe mode etc. But whichever of those I have tried gets past CRCDisk.sys then I get a black screen and large mouse pointer.

Back in the recovery environment advanced options I can get to DOS. I found the ntbtlog.txt file and copied it to a memory stick so I could examine it.

I do recall that the first time I ran chkdsk /r it found errors and all but one of these were in the drivers folder. So I think I want to get some good enough drivers loaded. Clearly from that boot log Windows is looking for drivers that are not there or are corrupted.

So my plea for advice:
1. Is there a way I can put some helpful drivers onto the PC and tell Windows to use them at start up - so I can begin to get this thing working again? What would be the next step after I got into Safe mode?

2. Should I cut my loses and re-install from a 2 year old 'clean' image?

3. Is there something I could do from the DOS prompt to make the drive visible on my network? Would be easier to save files in that way.

4. If from the recovery environment I try to load drivers but point at inappropriate ones will I just mess things up? EG I could load ALL those at the link on my earlier post.
 
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