Vista - Wrong Hardware Showing

Lazarou83 · 1 Feb 2008 at 11:58

Hi,
I just recently bought the "Ultima 8800GTX" AMD Athlon 64 X2 6000 3.00GHz Dual Core SILENT DDR2 System (http://www.overclockers.co.uk/showproduct.php?prodid=FS-043-OK&groupid=43&catid=1055&subcat=).

I installed all the drivers that came with the system, but there are two things that dont seem quite right. First of all, the processor is showing as an AMD 5600+ 2.81 GHz, when it should be 6000 3.00 Ghz.
Second, the graphics card says it is a 8800 GTS 512, instead of an 8800 GTX 768.

Now i'm wondering how I can correct this, how can I force it to install the correct drivers instead of the wrong ones when the drivers are all "one size fits all" intended for lots of different models of graphics cards and processors.
It is quite irritating to have it think I have a graphics card which is £100 cheaper than what I am meant to have.

My other worry is that the drivers are actually correct and that the wrong hardware was installed by mistake.

Any help on working out how to rectify the issue would be appreciated

knowledge123 · 1 Feb 2008 at 12:05

You can try Belarc Advisor to see what you have in your machine.

Dolph · 1 Feb 2008 at 12:05

Get the latest drivers for both would be the first thing, updating the motherboard bios might also help with the chip identification.

Lazarou83 · 1 Feb 2008 at 12:26

knowledge123 said:
You can try Belarc Advisor to see what you have in your machine.

Just tried that, it showed me exactly the same results and I am getting from my system information, still showing the wrong hardware.

Dolph said:
Get the latest drivers for both would be the first thing, updating the motherboard bios might also help with the chip identification.

Every time I go to the nvidia website, it just installs the GTS 512 drivers, even when I select GTX from the driver menu.
I will check out updating the bios.

ns400r · 1 Feb 2008 at 12:35

I would physically inspect the video card. Just make sure it is what you think it is.

andshrew · 1 Feb 2008 at 12:36

Lazarou83 said:
My other worry is that the drivers are actually correct and that the wrong hardware was installed by mistake.

Sounds like this is most likely in this case

What CPU does the BIOS screen say you have on boot up?

marc2003 · 1 Feb 2008 at 12:40

cpu-z
http://www.cpuid.com/cpuz.php

gpu-z
http://www.techpowerup.com/downloads/SysInfo/GPU-Z/

Snakedoctor · 1 Feb 2008 at 12:49

Hmm, could be the wrong hardware was sent out, check the actual parts themselves for model numbers (well the gpu anyway) and let OCUK know if they are wrong.

Lazarou83 · 1 Feb 2008 at 13:42

I have just checked the label on my graphics card, and it IS a 8800 GTS 512, I believe OC have sent me a http://www.overclockers.co.uk/showproduct.php?prodid=FS-044-OK&groupid=43&catid=1055&subcat= instead of the one I ordered (and payed for). Gonna give them a ring. Thanks for the help.

sepulchre · 1 Feb 2008 at 15:08

oops, someone dropped one there! THey should sort it pretty quick for you though

willhub · 1 Feb 2008 at 16:50

Depending on what res you play the GTS512 could be better than the GTX especially when overclocked, send the system back and get em to stick a 6000+ in and knock some cash off

, proberbly wont though :\.

LoadsaMoney · 1 Feb 2008 at 16:55

Ouch, gona cost you a bit to send that back.

willhub · 1 Feb 2008 at 17:03

LoadsaMoney said:
Ouch, gona cost you a bit to send that back.

OcUK proberbly will pay, at least they should.

sepulchre · 1 Feb 2008 at 17:39

willhub said:
OcUK proberbly will pay, at least they should.

Cant imagine how they wouldn't tbh given from what the OP has said they didn't send him the correct system.