Vodafone router

Allen jones · 8 Jan 2021 at 15:29

Hi I signed up for Vodafone broadband in nov last year and it’s rubbish it says I’m getting 46 mb on the app but if I connect my laptop direct I can’t get more than30 mb also the WiFi is awfull even with two wireless repeaters fitted I’ve tried getting Vodafone to sort it but to be quite frank the people haven’t got a clue plus I can’t change the WiFi channel on the router because Vodafone changed the software on it 3 days after I got it so the channel is now fixed anyone got any answers please

bremen1874 · 8 Jan 2021 at 15:50

Given up on punctuation for the new year?

Are you asking for a recommendation for a replacement router?

46 meg on what app?

By connected directly do you mean with a network cable straight to the router?

Allen jones · 8 Jan 2021 at 15:53

46 meg on the Vodafone broadband app.
Yes it was a direct connection to the router with a network cable .
And yes I’ll take a recommendation for a router .

Cyber-Mav · 8 Jan 2021 at 15:59

46meg is fine since your on the 50meg package

Allen jones · 8 Jan 2021 at 16:14

No that’s what it shows on their app not what I’m actually getting

Caged · 8 Jan 2021 at 16:33

Yeah it's pretty standard for Vodafone. The only fix is to leave. If you're in contract then you need to put your complaint in writing so you can be let out your contract.

img · 9 Jan 2021 at 09:46

I have been stuck with Vodafone and changed it to a zenwifi xt8. The wireless is good and firmware is now pretty stable. You need to ask them for the login details. I have never got exactly the speed any provider said with bt, sky etc.

Cyber-Mav · 9 Jan 2021 at 12:22

Seen this before people running speed tests but arent clued up enough to understand that if other people are watching youtube or windows updates are going on its going to drop your speed test scores. And wifi not best to speed test with unless you've done proper scans to check frequency congestion etc and not optimized it proper.