Hi folks, hoping someone more knowledgable than me who might have a clue on how to help resolve my conundrum 
(without buying a new router lol)
My ISP Virgin Media recently sent me the new Hub 5 the other week. I was WFH today on my work laptop which uses Sophos Connect VPN (IPsec). Now this connects fine, as do the network drives once on the VPN. However when I try access our SAS server e.g. \\ABCSAS01\ I just get a connection refused. Everything else works though in terms of the VPN and I can access everything else on my work's network.
After some trial and error, I tried hotspot my phone (EE) and all of a sudden I can now access our SAS server no problem. Hop back to my home VM WiFi and I can't get on our SAS server again... After some Google-fu I've found a bunch of threads on VM's community forum complaining about the same issue with the Hub 5 going back to the closed trials in 2021 I think it was, however most complaints were their work VPNs not connecting at all. My scenario is slightly less severe in that the VPN works, but the new VM Hub 5 seems to be stopping me from accessing an internal work server whilst on the VPN.
Some other posts suggested the issue is likely due to IPsec pass-through and some other firewall options being removed from the Hub 5. I've tried disabling the firewall completely and still have the issues. Have also tried port forwarding UDP 4000 and 4500 I think it was to no avail.
Be grateful for any ideas or potential solutions?! Having just got the Hub 5 and been happy with it (improved wifi and speeds) it does the job well. I'd rather not have to get my own router to fix this and have to home 2 routers somewhere, I've only just made room for 1
(without buying a new router lol)My ISP Virgin Media recently sent me the new Hub 5 the other week. I was WFH today on my work laptop which uses Sophos Connect VPN (IPsec). Now this connects fine, as do the network drives once on the VPN. However when I try access our SAS server e.g. \\ABCSAS01\ I just get a connection refused. Everything else works though in terms of the VPN and I can access everything else on my work's network.
After some trial and error, I tried hotspot my phone (EE) and all of a sudden I can now access our SAS server no problem. Hop back to my home VM WiFi and I can't get on our SAS server again... After some Google-fu I've found a bunch of threads on VM's community forum complaining about the same issue with the Hub 5 going back to the closed trials in 2021 I think it was, however most complaints were their work VPNs not connecting at all. My scenario is slightly less severe in that the VPN works, but the new VM Hub 5 seems to be stopping me from accessing an internal work server whilst on the VPN.
Some other posts suggested the issue is likely due to IPsec pass-through and some other firewall options being removed from the Hub 5. I've tried disabling the firewall completely and still have the issues. Have also tried port forwarding UDP 4000 and 4500 I think it was to no avail.
Be grateful for any ideas or potential solutions?! Having just got the Hub 5 and been happy with it (improved wifi and speeds) it does the job well. I'd rather not have to get my own router to fix this and have to home 2 routers somewhere, I've only just made room for 1
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