VPNs AGAIN!!!

dl763 · 20 May 2009 at 16:42

Hi All,

Yet another VPN problem!

We've got a Netgear Prosafe DGFV338 that I am trying to set up so I can connect to it remotely. For the last two hours I've been trying various things to get it to work but I keep getting error 800. Vista says that the router cant open a PPTP connection.

Any ideas, or a walk through guide on how to get it going?

MTIA

iaind · 20 May 2009 at 17:27

Could you give a bit more detail about the setup?

You have the prosafe with PPTP enabled and configured, with a static IP?

You're then trying to connect to it over the internet from a Vista client?

dl763 · 20 May 2009 at 17:37

The router has a static external IP address. I went through the VPN wizard on there and set it up to respond to requests from clients and added the IP address that I have here. I have unblocked ports.

I cant see any mention of PPTP on the router itself.

Could it be that the network I am connecting to is 192.168.1.x and mine is 172.16.1.X?

iaind · 20 May 2009 at 17:56

Sounds like you've set up an IPSEC connection instead. Double check the documentation, you may need to install the netgear vpn client

dl763 · 20 May 2009 at 18:00

Thought I might

Grrr ah well, thanks

iaind · 20 May 2009 at 19:26

Alternatively, if you're using a netgear at home (most of them support this, even the common as much DG834) you could set up a site to site VPN between them, no client necessary