VSS - Stopping Shares

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I've got an issue with VSS, which confused the hell out of me for 45 minutes, I got a call from help desk this morning telling me that shares werent working on one of our file servers. I investigated it, couldn't see anything wrong with the server at all, so I tried restarting Server service, which hung, then rebooted the server. Came up fine, was working for about 15 minutes, then I got another call saying it had stopped working again. The only thing I had noticed since the server had booted was:

Event Type: Information
Event Source: Service Control Manager
Event Category: None
Event ID: 7036
Date: 18/11/2009
Time: 09:27:06
User: N/A
Computer: XXXXXXXX
Description:
The Microsoft Software Shadow Copy Provider service entered the running state.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

So I frantically stopped all BE services, killing off any backup jobs on the server, disabled VSS on all drives - and it started working again. After it was working, I googled through some things, and found this EE article: http://www.experts-exchange.com/OS/Microsoft_Operating_Systems/Server/2003_Server/Q_23985014.html unfortunately, the guy having the issue didn't do the nice thing and leave a KB for the fix. So I was wondering if anyone else has encountered this and could help me by letting me know the KB, or a fix, or anything... As having a file server without VSS in this day in age is sys admin hell.
 
What OS are your shares running of and what server is your BE on? Do you have AFO enabled on the be jobs? and is it installed with the agent, is your be agent up to date?
 
Win2k3 32bit, SP2, AOFO is enabled on the jobs, using VSS, BE is 10d not patched for a while - but this issue only happened after the server had been running fine since forever...
 
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