Walsh Western delivery?

Soldato
Joined
26 Feb 2009
Posts
14,817
Location
Exeter
Firstly, apologies if this breaks any competitor rules - please remove if it does, don't want to be breaking any rules :)

I ordered a laptop and mouse from Dell last weekend, unfortunately my CC company can't add a secondary address so I couldn't set my delivery address to the office like I normally would. I work 9-5 Mon-Fri so I was just going to take a day off when it was due to be delivered, no big deal.

They split the mouse into a separate order (which took 3 days to "build"!!) but I assumed they would send by post/normal courier, but they have just dispatched it by Walsh Western. There's no way I'm going to take a day off work for a 20 quid mouse (laptop's not due till start of Nov), so what options do I have? A lot of couriers will leave parcels outside my front door (private hallway) but the Dell FAQ says they wont leave it around or with a neighbour etc etc. I can't be the only one who works full time and have ordered from Dell - so what's the process normally? Can I collect from a depot somewhere?

Ta!
 
Aha - I was just reading a thread on a random site through google, saying they use different subcontractors for different areas - one bloke said he had a man in a taxi turn up :eek:

Hopefully it's TNT - the depot isn't far from me :)
 
My license stays with me at all times, so that plus bank card plus the delivery card should do it :)

Will probably still take the day off work for the laptop itself, but I just can't get a day off for a mouse - would be a waste!
 
Ah yeh - you work for TNT dont you? :)

I'm sure it'll be fine but I'll ask if anything goes pear shaped! Cheers!
 
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