Hi guys. Looking for a bit of advice here. We currently have Plusnet 15Mbs ADSL in our flat and generally get about 11Mbs. When they first connected it they said there were two phonelines. There is infact about 6 different extension boxes, and (we think) two master sockets. Unfortunately once they connected us up with the phoneline and internet we realised that they seem to have chosen the line that comes in via a really sketchy old GPO master socket. The wiring is super-dodgy, in fact when my girlfriend was on a dusting rampage she slightly knocked it and took down our phone and internet! We have infact held it together with some masking tape.. gotta love a rented flat..
So I'm a bit worried about upgrading to Fibre and not actually getting anything any better. As I understand FTTC it still does use the phoneline at the very end. Is that correct?
Anyway, I've put our telephone number into the BT checker and it comes back with up to 80Mbs, and on Plusnet's upgrade page it's estimating 68Mbs. So that's fine.
So, I have two questions. Can I force them to use the 'other' telephone line coming into the house? We have another master socket which is a 'proper' one (i.e. not from the fifties!!). And will they charge for that?
And, what happens if they connect me and I'm still stuck on 11Mbs? Will I have to pay BT to come out and sort it out? Surely not if it's faulty hardware..
Any advice would be great, bit of a Fibre noob here!
So I'm a bit worried about upgrading to Fibre and not actually getting anything any better. As I understand FTTC it still does use the phoneline at the very end. Is that correct?

So, I have two questions. Can I force them to use the 'other' telephone line coming into the house? We have another master socket which is a 'proper' one (i.e. not from the fifties!!). And will they charge for that?
And, what happens if they connect me and I'm still stuck on 11Mbs? Will I have to pay BT to come out and sort it out? Surely not if it's faulty hardware..
Any advice would be great, bit of a Fibre noob here!
