Warhammer not loading

[Schism]

Hey all

My brother asked me to post this message regarding his Warhammer not working.

Any help would be greatly appreciated, thanks.

Hey there, as the title says...

Heres some useful info, (hopefully )

Hey there guys, I've successfully loaded and installed and downloaded the patches for Warhammer, all ready to click play!, so I click it, my screen goes black, and then it crashes! *Error Report* Etc, Any idea's?!

I've installed drivers and that other silly thing that Warhammer want's me to install!

Any help would be awesome!

Thanks

Alex | Nopun

Useful Info!

------------------
System Information
------------------
Time of this report: 9/19/2008, 18:41:20
Machine name: HP41003165813
Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 3 (2600.xpsp.080413-2111)
Language: English (Regional Setting: English)
System Manufacturer: Hewlett-Packard
System Model: HP Compaq dc5800 Microtower
BIOS: Default System BIOS
Processor: Intel(R) Core(TM)2 Duo CPU E8400 @ 3.00GHz (2 CPUs)
Memory: 3568MB RAM
Page File: 485MB used, 4964MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
DxDiag Version: 5.03.2600.5512 32bit Unicode

---------------
Display Devices
---------------
Card name: NVIDIA GeForce 9800 GTX/9800 GTX+
Manufacturer: NVIDIA
Chip type: GeForce 9800 GTX/9800 GTX+
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_0612&SUBSYS_057710DE&REV_A2
Display Memory: 512.0 MB
Current Mode: 1680 x 1050 (32 bit) (60Hz)
Monitor: Plug and Play Monitor
Monitor Max Res: 1600,1200
Driver Name: nv4_disp.dll
Driver Version: 6.14.0011.7779 (English)
DDI Version: 9 (or higher)
Driver Attributes: Final Retail
Driver Date/Size: 7/26/2008 12:48:00, 6047360 bytes
WHQL Logo'd: No
WHQL Date Stamp: None
VDD: n/a
Mini VDD: nv4_mini.sys
Mini VDD Date: 7/26/2008 12:48:00, 6097536 bytes
Device Identifier: {D7B71E3E-4552-11CF-0D6D-7C2503C2CB35}
Vendor ID: 0x10DE
Device ID: 0x0612
SubSys ID: 0x057710DE
Revision ID: 0x00A2
Revision ID: 0x00A2
Video Accel: ModeMPEG2_C ModeMPEG2_D ModeWMV9_B ModeWMV9_A
Deinterlace Caps: {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
Registry: OK
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
DDraw Test Result: Not run
D3D7 Test Result: Not run
D3D8 Test Result: Not run
D3D9 Test Result: Not run

Also.. C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\WER9ecf.dir00\W AR.exe.mdmp
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\WER9ecf.dir00\a ppcompat.txt

That comes up in the Error Report

Thanks for your help!

Alex | Nopun.

Thanks again guys

 

[Tetras]

my screen goes black, and then it crashes! *Error Report* Etc, Any idea's?!

What kind of error? What are the exact words of the error?

Tbh this sounds more like something that the Warhammer technical support staff could help with, than a hardware problem.

 

[fobose]

Does this happen on any other games? You might wanna try posting some where in the software section, or perhaps the game section incase other people have had this problem with the game.

 

[Schism]

That's just what comes up in the error report, he doesn't get an actual error message? I'll tell him to contact WAR support, cheers guys.

 

[Tetras]

He must get an error message, even if it is the Windows standard: "this program has experienced a problem and needs to close".

That kind of error tends to be a driver or configuration issue (like with the game settings).

The way his screen goes black then pops back to Windows suggests it could be an incompatible screen resolution or graphics driver (or some related setting).