Had a bit of a scare this week - received a letter from my bank and it said to call them re: fraudulent transactions.
I called up and they said I had to go in-branch to sort it with ID. Mmm’kay… no dodgy transactions showing but might as well go in.
I went in this morning and after a lot of questions it turns out some fraudster(s) had managed to change my email address associated with my account
- there had been various attempted transactions with card details and also my card added to another iPhone - yikes.
The only way they could have done this, apparently, is by calling up getting through security - which would require full details, or by having my telephone number compromised in some way (!?) so they could access my banking app. I still have no idea how that would work…
Anyway, worth checking in from time to time to make sure you’re not subject to similar mad h4x!
I called up and they said I had to go in-branch to sort it with ID. Mmm’kay… no dodgy transactions showing but might as well go in.
I went in this morning and after a lot of questions it turns out some fraudster(s) had managed to change my email address associated with my account
- there had been various attempted transactions with card details and also my card added to another iPhone - yikes.The only way they could have done this, apparently, is by calling up getting through security - which would require full details, or by having my telephone number compromised in some way (!?) so they could access my banking app. I still have no idea how that would work…
Anyway, worth checking in from time to time to make sure you’re not subject to similar mad h4x!
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