Warranty advice

Hi Eidolon

Thanks for your comments. We would never reject a claim just because the car didn't have the original wiper blades or battery, or indeed anything as mundane as this.

If your vehicle does happen to have a performance exhaust we could still cover the vehicle as long as this was declared at the time of booking the cover. We can even cover your car if it is chipped and appoint "Tunit" as an approved vehicle chip fitter. My advise to you if you do have a modification on your car, which affects the engine, gearbox, suspension or exhaust, that you declare it at the time of your quotation and then you will be sure you are 100% covered when you come to claim.

Obviously if your car has had engine modifications that have taken it from 300bhp to 400bhp and it blows a piston and we weren't informed at the time of booking - your claim will not be getting paid! Equally if your car already has faults at the time of policy inception it will void your warranty.

A warranty is there to cover for the unexpected and as long as your car has been properly serviced to the manufacturer's recommendations, there should be no reason why an unforeseen mechanical breakdown wouldn't be covered.

Hope this helps....
 
Why do you not allow new policies on cars with over 100,000 miles?

I could understand if it had 500,000 and no service history, but a 101k mile car with FSH and a high mileage car premium would go down a storm, no?
 
Why do you not allow new policies on cars with over 100,000 miles?

I could understand if it had 500,000 and no service history, but a 101k mile car with FSH and a high mileage car premium would go down a storm, no?

Like all warranty companies they are happy to sell a warranty on a 90,000 mile 9 year old car with 11 previous owners and part service history but go away if you have a 4 year old car with 110k miles it would seem :)

I wonder which is most likely to generate big bills/
 
I guess the question is were do you draw the line and 100k does seam like a easy point, but where do our european brothers draw it 200k km? 150km? cant be 100k km that would be to low.
 
[TW]Fox;15478967 said:
Like all warranty companies they are happy to sell a warranty on a 90,000 mile 9 year old car with 11 previous owners and part service history but go away if you have a 4 year old car with 110k miles it would seem :)

I wonder which is most likely to generate big bills/

Probably because they run themselves like insurance companies do and statistically anything over 100k is a bigger risk to their profits, no matter how arbitrary a criteria it is.
 
To be honest i am playing devils advocate slightly, but how long would it take to see how many owners the car has had and get some service history sent in.

If the relationship is so good with dealers get the opinions of the ones you trust.

This is how denplan works iirc, the dentist checks the teeth, makes the person reach a certain standard and gives a banding i.e. the monthly charge which excludes lab fees.

If someone wanted a warranty on a 200k mile, 10 year old mondeo why not get that person to go to an approved assessor who will do an RAC inspection and compression test.

This may mean they need all the bushes and shocks replaced, an engine rebuild and all the bodywork done to be covered (by an approved centre) but then what else is there to go wrong?

And if the work fails in a year the approved dealership can sort it out themselves under the SoGA.
 
Hi again guys!

I know what you are saying and fair enough, if someone has an 110k mile car with full main dealer SH and low owners then we would make an exception if they asked for their car to be put on cover - at no extra cost!

Like Loki says, you have to draw the line somewhere. The fact of the matter is that we actually receive very very few calls from folks wanting to insure any vehicle over 100k miles. However, don't forget if you do insure a car at 100,000 miles (as we do) the risk is greater than it seems, since when the car comes off cover, in one or maybe two years, it may have covered anything up to 200,000 miles since we have no mileage restrictions once you're on cover (unlike some other warranty companies I could mention)... Therefore the risk for Warrantywise is considerable.

If you have a Range Rover and put it on warranty cover for two years at a cost of say £1200, you would be hard pressed to imagine that you WOULDN'T have claims in excess of £600 per year... At margin's like this I find it hard to think that we "go after the easy money"? We recently had a claim for a Range Rover gearbox for in excess of £4000 and regularly do pay out on claims at this level. You can view our recently paid claims on our website at: http://www.warrantywise.co.uk/ww.sys/paidclaims
 

He may have been covered for 5 years at 2k a pop, and if not i am sure there are 100 drivers who paid the same who have had very few claims.

"Various" could mean a new clutch, new calipers and misc electrics, that could cost the wrong side on 2k on any car.
 
Last edited:
I know what you are saying and fair enough, if someone has an 110k mile car with full main dealer SH and low owners then we would make an exception if they asked for their car to be put on cover - at no extra cost!

You say at no extra cost, compared to a 100k mile car i assume? It's not really at no extra cost, it's a calculated risk. This is fine, but please don't make out it's a favour. :)

Obviously this business model makes money, but surely instead of making exceptions for 101k mile cars you should be insuring the right cars up to 150k miles and making exceptions for the 9 year old, 10 owner, 95k mile cars with limited service history.

/End Armchair expert mode
 
Last edited:
I know this thread is full of WW stuff now but just wanted to add my experience of WD.

Had issues with my coolant light coming on, a common fault on RX8s which requires a new coolant tank (at the cost of over £200+ fitting) as the sensor is built in. Had the fault confirmed at the dealers and they phoned WD and the claim was authorised straight away. A few weeks later and I had a cheque in my hands minus the excess.
 
Most third party warranty companies are good.

As long as the place who is fixing your car are on the ball and keep chasing them, etc you shouldn't have a problem.

Its normally when the communication between the repairer and the warranty company breaks down that you end up stuck.
 
I was going to chose warranty wise, but after doing some research and so on, I think I will chose, warranty direct, there would be nothing worse than thinking you are covered only to be told denied.
 
WD are being irritating at the moment. I sent them a claim form weeks ago and they wrote back demanding a copy of the cars MOT certificate. Why are they wasting my time like this? What possible link is there between an MOT certificate, which it obviously has (How many Z4's do you know with no MOT that the get sent to main dealers for unrelated repairs) and a failed roof motor?

They seem to be just stalling for no good reason.
 
Back
Top Bottom