Warranty issue XFX

[mcgivney]

Hi guys so a card i bought in jan 09 has died this week, AN XFX9800GT.

I went into the shop to look for a new one and the guy askd when i bought it from him etc, he told me since its been over a year i would need to go on the XFX website and request an RMA etc, Did this today and the XFX tech said the responsibility in europe is with the reseller, and because the reseller is unwilling to help my warranty will be invaild... A little gobsmacked, The tec on XFX has asked if im intrested in a 'discounted upgrade'

Looking at there products it seems they have slowly dropped out of the GFXcard game as they havent been involved with many new cards.

Any comments on this ? should i just bin my card ?

 

[mcgivney]

So do i go with XFX or the store? i kinda would prefer to raise it and get it sorted with XFX...

 

[mcgivney]

if anyone is intrested the cards still at the bottom of the cupboard, both XFX and the shop refused to do anything and pointed at each other, so gave up!