Watercool damage

Dark Kyon · 12 Mar 2014 at 19:06

After buying the OcUK Tech Labs Fathom All in One Custom Cooler 240mm back in January hoping it was safe and tested.

It started to leak into my system without me noticing until the it crashed yesterday and gave me MSI beep code of a video/display card error.

Found out it was leaking thru the coolermaster plate.

After a day of drying, I can log into windows but it still crashes ever so often!

What should I do?

Shawy · 13 Mar 2014 at 08:34

You should've left it more than a day to dry really. As it's still working, I'd take the card out of the system and leave to dry in an airing cupboard for ~3 days and then try it.

Nickolp1974 · 13 Mar 2014 at 09:33

Post in customer services and tell them ASAP, OCUK need to be aware of these problems with the fathoms, this is the 2nd leakage issue in as many weeks that we know about, quality control needs to be looked into.

As said above a day is not long enough, Again CS may advise on what to do.

Avenged7Fold · 13 Mar 2014 at 09:48

Sounds like a bad batch of blocks.

Nickolp1974 · 13 Mar 2014 at 09:53

Avenged7Fold said:
Sounds like a bad batch of blocks.

Certainly does, didn't the other chap say it was leaking from the screws on the underside??

Avenged7Fold · 13 Mar 2014 at 10:06

Yeah, that's what the pictures showed. Looked like it was leaking from the screw thread.

Shame as it makes people think that leaks are common place in custom cooling, when they are not.

I liked the idea of fathoms as a bridging gap between custom and AIO loops but had doubts about the block mainly due to the pump being weak and the block not being an amazing performer compared to other custom blocks. It essentially a custom loop which is pre-assembled with a combo block and a slightly lower price tag, with this in mind i would probably return it, add a bit of cash to the mix and go full custom.

Dark Kyon · 13 Mar 2014 at 12:08

deFiniLoGy · 13 Mar 2014 at 14:40

i certainly would recommend you to contact OcUK as well.

Dark Kyon · 13 Mar 2014 at 21:42

I already contacted OcUK and getting a refund. I do not trust coolermaster anymore

Everytime I boot, im getting the one long two short beep code. Does that mean my GPU is dead?

Ragnahex · 13 Mar 2014 at 22:13

try taking the gpu out and use on board gfx to see if this is the only bit dead if you can

frostdragon · 21 Mar 2014 at 14:22

Hey there, parhaps I can render some assistance?

If the Cm is at fault here, perhaps I can have a word with their rep? The Cm guy is a helpful chap and have met him personally as I review their products. If you have no luck let me know.

Btw Some times you can fix water damaged components. Best way I do is clean all water off and then get your lasses hair dryer. Set it onto the FIRST WARM setting and dry out the card/mobo for about half an hour.
Then Leave the component to cool down and then do the same again (do this three times)
Leave over night and do the same again (this so you can dry out all the layers) then clean off with pcb board cleaner. Some times this brings them back

Cheers

Frost Dragon