WD 200GB sata II

bbreezeuk · 21 Apr 2006 at 13:31

hi all,
can someone help me with my western digital sata II hard drive, i have tried to copy documents and other files from the hard drive but when i doo my system seems to freeze every few seconds as my music and mouse pointer both flitch, the drive is fine when copying files from another drive to it, it just doesnt want to let me copy files from it and sometimes i get an error which goes along the lines of 'cyclic redundentcy check' or somthin like that, what i want to know is, is my hard drive borked or can somthing be done to save it

TYIA

bbreezeuk · 21 Apr 2006 at 16:54

anyone?

smids · 21 Apr 2006 at 20:37

Download this and look at the SMART status of the drive. Usually CRC errors are a result of a failing drive as the CRC check is a check of the integrity of the data by comparing (I think

). It could also be the SATA controller it is plugged into or the board itself or even the SATA drivers. So what motherboard and what controller is it?

bbreezeuk · 21 Apr 2006 at 22:04

the specs are in my sig and its a new NF4 so i doubt it has failed and i have another sata drive working off of the onboard sata controler and it works fine

bbreezeuk · 21 Apr 2006 at 22:08

yea i ran that diagnostic tool and the drive failed so now what

tom_e · 21 Apr 2006 at 22:35

contact WD and RMA the drive

bbreezeuk · 21 Apr 2006 at 22:52

i went on the WD website and they said that i have to have proof of purchase before i can get an RMA number and unfortunatlly i dont have it anymore as it was like 6 months ago so i guess i will have to by a new drive but not a WD as thats the second thats done that, i guess it will only be a matter of time before the other one goes. LOL

smids · 21 Apr 2006 at 22:58

bbreezeuk said:
i went on the WD website and they said that i have to have proof of purchase before i can get an RMA number and unfortunatlly i dont have it anymore as it was like 6 months ago so i guess i will have to by a new drive but not a WD as thats the second thats done that, i guess it will only be a matter of time before the other one goes. LOL

That's utter BS from WD - I have never needed any proof of purchase. All they need to know is the serial number of the drive. It is the drive that is warrantied and not the person - unless of course you bought a retail and not OEM drive...

bbreezeuk · 22 Apr 2006 at 10:09

smids said:
That's utter BS from WD - I have never needed any proof of purchase. All they need to know is the serial number of the drive. It is the drive that is warrantied and not the person - unless of course you bought a retail and not OEM drive...

no itwas on OEM, i will contact WD and see what they say, thanks for the info