"we are calling about a problem your reported...

Man of Honour
Joined
14 Nov 2005
Posts
10,722
Location
Up North
Recieved a call from today over my landline regarding a problem I reported.

Caller "Hello, this is xxxxxx from HCL. I am calling with regard to the problem you reported with your internet."

Me: "Sorry, I do not know what you are talking about, I havn't made any such report?"

Caller: "Ok, the first thing I would like you to do is click start....."

She then went on to direct me to allow remote connection. Obviously I didn't do this and when I asked her where she got her information from about me (I am ex-directory) she said I made the report. When I asked her my name or my i.p address (thinking one of my little ones had been up to no good) the line went dead. 5 minutes later I get another call from a different person (but again with an asian accent), this time asking about a problem with my windows xp installation (all my household pc's are W7) and again ignoring my refusal to accept I had made any report, they went on to direct me to remote desktop again. Due to me decorating and being up to my eyes in wallpaper paste at the time, I lost patience instead of actually investigating further and playing along.

I've checked with the kids and the wife but nobody has asked for help with any pc either by phone or by clicking some dodgy add. My kids don't know our landline number anyway so that pretty much counts them out and the wife rarely uses the pc's.

Anybody else had calls like this? New kind of scam perhaps?

Number was witheld but wiki showed HCL (could have been HSL?) is a legit company in the I.T field. Wonder how many people fall for this?

HCL
 
Yup. Obviously the pc savvy won't but the likes of my mum/dad who can just about turn pc on and open a browser wouldn't know what they were letting themselves in for before it's too late!
 
Were I not covered in goop I would have had some fun but alas I lost my rag with them instead which perhaps prompted the second call.
 
Wont work with my network anyway for some very good reasons.

1) Have a dynamic IP so it wont work.
2) The firewall blocks these connections.

I'm not talking about hacking into your network. With RDC you let the person take control of your pc by inviting them!
 
we've been getting a few calls with no one on the other end just dead line then an automated "goodbye" then a day or so later you get these types of sales call.

I think they just have a bunch of auto dilaers calling random numbers and any that get answered get added to a list and sold to these scam/advertising places.

Yup, got a few of those the day before! Barstewards!
 
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