I dont know if any of you are involved in actually designing these things. But if you are WHY DO YOU DO IT THAT WAY?
By "That Way" I mean the way that you cannot see what is required on "page two" until after "page one" is filled in and entered!
There are forms like this all over the place from HM on line tax to even doing simple shopping.
It is really annoying (indeed down right inconvenient) not being able to check through the form first in order to ensure that you have all the information on hand to complete it before starting to do so.
(When the on line tax was first introduced thousands of people ran into difficulties because the system would time out while they were looking for stuff and then lock them out unable to log back on)
Is there some fundamental reason why these forms cannot be made more user friendly or is it just sheer bloody mindedness.
By "That Way" I mean the way that you cannot see what is required on "page two" until after "page one" is filled in and entered!
There are forms like this all over the place from HM on line tax to even doing simple shopping.
It is really annoying (indeed down right inconvenient) not being able to check through the form first in order to ensure that you have all the information on hand to complete it before starting to do so.
(When the on line tax was first introduced thousands of people ran into difficulties because the system would time out while they were looking for stuff and then lock them out unable to log back on)
Is there some fundamental reason why these forms cannot be made more user friendly or is it just sheer bloody mindedness.