Web slow/connection fast?

oli356 · 16 Sep 2012 at 10:10

Morning,

Over the last week my internet has been very 'slow'. I have noticed my IP address change and now when I do a speedtest it decides to run on a server up north.

The speeds from that server are slow, when I do a test from a local server they are fine (95mb down, 40ms ping..)
When I download from newsgroups, the speed is also fine.

My problem is that loading web pages is VERY slow, youtube videos aren't even buffering at the lowest quality. What could be the cause of this? The problem is on all computers in the house.

oli356 · 16 Sep 2012 at 12:22

Thought of that and changed my desktop to Opendns, no luck

oli356 · 16 Sep 2012 at 17:31

Flushed the cache and seems no different, not tried using safemode - though considering it's on my phone, my iPad, my laptop and my desktop I can't see it being a problem with the computer itself.

This is odd though:

Code:

C:\Users\Oli>ping overclockers.co.uk

Pinging overclockers.co.uk [91.151.218.10] with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.

Though I am on the website. Edit: I guess they deny ICMP?

Code:

Tracing route to forums.overclockers.co.uk [91.151.218.11]
over a maximum of 30 hops:

  1     *        *       85 ms  10.153.156.1
  2    10 ms     *        *     winn-core-1a-ae1-1051.network.virginmedia.net [6
2.253.121.245]
  3    23 ms    29 ms     7 ms  winn-core-2a-ae2-0.network.virginmedia.net [62.2
53.184.113]
  4    16 ms    10 ms    11 ms  brnt-bb-1c-ae2-0.network.virginmedia.net [62.253
.96.169]
  5    71 ms     *        8 ms  brnt-bb-1b-ae7-0.network.virginmedia.net [62.253
.174.33]
  6    67 ms    46 ms    57 ms  glfd-bb-1a-ae1-0.network.virginmedia.net [212.43
.163.89]
  7    51 ms    31 ms    35 ms  213.152.245.49
  8     *       51 ms    37 ms  ge-2-2-0.mpr1.ams1.nl.above.net.24.125.64.in-add
r.arpa [64.125.24.213]
  9   318 ms   133 ms     *     xe-5-0-0.mpr1.lhr2.uk.above.net [64.125.24.77]
 10     *       75 ms   101 ms  xe-2-0-0.mpr2.lhr3.uk.above.net [64.125.28.93]
 11    29 ms    47 ms    29 ms  gi1.abv.tcrb.sov.serverstream.net [213.152.245.1
32]
 12     *        *        *     Request timed out.
 13     *        *        *     Request timed out.
....

My tracert to ebay:

Code:

C:\Users\Oli>tracert www.ebay.co.uk

Tracing route to www.intl.ebay.com [66.135.200.162]
over a maximum of 30 hops:

  1   122 ms     *       52 ms  10.153.156.1
  2   125 ms     *       12 ms  winn-core-1b-ae1-1050.network.virginmedia.net [6
2.253.123.213]
  3    48 ms    10 ms    34 ms  winn-core-2b-ae2-0.network.virginmedia.net [213.
105.175.33]
  4    95 ms     *        *     brhm-bb-1c-ae2-0.network.virginmedia.net [62.253
.96.173]
  5    12 ms    63 ms     *     brhm-bb-1a-ae11-0.network.virginmedia.net [62.25
3.174.97]
  6   119 ms     *       27 ms  0.ae1.mpr1.lhr1.uk.above.net [213.161.65.149]
  7     *       27 ms   157 ms  xe-7-2-0.mpr2.lhr3.uk.above.net [64.125.28.97]
  8     *      186 ms    61 ms  64.125.24.121.available.above.net [64.125.24.121
]
  9   199 ms   174 ms     *     ge-3-3-0.mpr1.la5.us.above.net [64.125.26.37]
 10     *        *        *     Request timed out.
 11   128 ms    94 ms   154 ms  above-qwest.lga5.us.above.net [64.125.13.246]
 12     *        *        *     Request timed out.
 13     *        *        *     Request timed out

oli356 · 16 Sep 2012 at 19:16

That doesn't look too good :S? I have no idea how these work though!

oli356 · 16 Sep 2012 at 20:23

Ahh thanks. Seems to be working now.

oli356 · 16 Sep 2012 at 20:34

Haha. Had a virgin media forum support person say they checked the modem and area and everything looks OK. Asked for trace routes and pings to bbc site.

First ping, 3/4 failed. Second 1/4 failed.
I just can't understand why when I download everything is full speed. Hopefully it improves over next few days!

oli356 · 17 Sep 2012 at 05:23

I restarted it but I'm sure it picked up the same IP. Reset the graph anyway.

oli356 · 17 Sep 2012 at 18:43

I named it that - couldn't be bothered to call it anything else. Out all day do will see what it's like when I'm home!

oli356 · 18 Sep 2012 at 18:12

Not even got a BT line at the house. Surely there are problems with every provider anyway! Just got home, doesn't seem too bad so far.

oli356 · 18 Sep 2012 at 21:34

No idea to be honest. New houses and I know like most of the road has Virgin.

Wouldn't want to change really either, messes up the bill and Sky don't offer the speeds Virgin do.
Not been this bad in a while!

oli356 · 18 Sep 2012 at 22:10

I don't understand the differences between all these FTTx things

On the sky website I type in my postcode and get "You don't currently have an active landline so any Sky Broadband and Talk products are dependent on you also taking Sky Line Rental. We will need to arrange for an engineer visit to install a new Sky phone line at your property as part of the checkout process."

Going to turn off the superhub for a few minutes and turn it on again.