Webnote request

[ED209]

Hello All,

Does anyone know how long it normally takes for OCUK to get back in touch via a webnote?

I have had a look on the website and I cannot see an ETA or time frame at all.

I logged a web ticket for a faulty keyboard Sunday evening and so far its been 4 days (only counting from Monday as they are not open Sunday).

I have had the automated reply to say its been received, I replied Tuesday ton that e mail to say the issue was resolved after changing the keyboard over to a spare one so its definitely related to the keyboard having the fault.

Cheers

 

[Deleted member 77746]

OCUK Customer service

Whats going on with ocuk's customer service??? I dont always have time to ring so mailing/webticket is the better option for me. Finally got a sort of reply today after sending on Sunday, didn't answer my question, so replied and now there not answering again. Used to be so much better when done...

forums.overclockers.co.uk

 

[teenwolf]

Bout tree fiddy

 

[ED209]

OCUK Customer service

Whats going on with ocuk's customer service??? I dont always have time to ring so mailing/webticket is the better option for me. Finally got a sort of reply today after sending on Sunday, didn't answer my question, so replied and now there not answering again. Used to be so much better when done...

forums.overclockers.co.uk

Thanks a lot, Didn't see it due to it being in the general hardware section.

Bout tree fiddy

Does seem that way!