What are Philips returns like?

squiffy

squiffy

squiffy

Suspended
Joined
17 Mar 2006
Posts
9,055
The backlight on my Philips 20" has seemed to gotten worse with uneven backlight bleed, I bought it March 2006. In all 4 corners it's considerbly brighter than the centre.

Do I deal with overclockers or Philips? I've sent a email to Philips.
 

squiffy

squiffy

squiffy

Suspended
OP
Joined
17 Mar 2006
Posts
9,055
Just got a auto-reply..


Thank you for your recent e-mail.

We hope that you will accept our apologies for the difficulties you appear
to be experiencing with your television.

I'm sure you will understand that without a physical examination we are
unable to comment on the possible cause of the problems you are
experiencing.

In order to minimise inconvenience to you during the guarantee period,
Philips have made special arrangements that all of our equipment may be
attended to by a specialist servicer throughout the guarantee and
arrangements for service can be made on a local basis via your retailer.

As it would appear that your equipment is within the one-year guarantee
period, we would ask that you contact the retailer from whom you purchased,
who can make all the necessary arrangements for your equipment to be
inspected without further inconvenience to you.

We trust that upon contacting the above, this matter will be resolved to
your complete satisfaction.

Kind regards,
 
You must log in or register to reply here.
Back
Top Bottom