What are the chances i'll get a refund from Amazon?

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Joined
11 Mar 2023
Posts
53
Location
Bristol
I purchased an item (A pandora bracelet and charm (£82) on Amazon and it was 'delivered' today.
It says on the tracking it was put through the letter box.
Sadly, I got home and it was not there nor inside outside etc.
I asked a neighbor (very trustworthy. 79yo gentleman) who said "You had somthing stuck out of your box (oo er) earlier. I was going to push it in but it was raining and I just needed to get home".
I've gone onto amazon and they've said I've got to wait 24hours before contacting them.

We have a very small front garden and a cage to catch letters on the back of the door so it can't have got walkies.
Is there any chance of a refund? I don't really have any proof of any of this and it's never really happened before. This area doesn't really have a crime rate issue etc.

thank you for any help <3
 
Thank you to everybody who replied


I waited the 24 hours and thankfully they refunded it!! They didn't have a photo etc Its really odd as this area has a very low crime rate (Compared to where we used to live.. (Kingstanding, Birmingham lol)

thank you all once again.
 
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