What are virgin like? TalkTalk > virgin move (Internet only)

[413x]

My talk talk contract is over and considering virgin M100.

Currently pay 23ppm for 35mbps down/10 up

Virgin are offering 108 down (min 50) / 10 up for what works out to be 19ppm

Heard a few local stories about virgin network often going down.

I've never had an issue with talk talk. And ping is great.
It's also a hassle as it's obviously different hardware.

How good/bad is virgin?

 

[413x]

I think I'll stick with talktalk.

I'm not sure how area specific it is but I often see people moaning about outages on the local fb group. As talktalk have been fine I think I'll stick with them.

I just rang up and said I was leaving for virgin and got 20ppm for 65 down and 16 up.


That's better for me than 100 down (50 guaranteed) and 10 up and unknown network issues. Especially as my talk talk ping in games is usually 15

 

[413x]

Yeah I'm not chancing it. Not when talk talk are so solid.

I'd be saving basically nothing and risking bad service

 

[413x]

You could have always tried them under the satisfaction guarantee policy with zero cost if they weren’t for you.

It's a lot of hassle.
New hardware, change over and change back. Decided its not worth it. Not when price is so similar and speeds so similar too

 

[413x]

Clearly I underestimated how long it would take you to plug in network cables and change the SSID/password on a new router to that of your existing one. You’re in a DOCSIS 3.1 area and should be able to order Gig1 if you wanted to, but if you’re happy with what you have then that’s all that’s important

It's a lot more than that. And I assume I'd be billed for that with no recourse?

1gig is super expensive isn't it?

 

[413x]

Well to be fair they'd need to dig his drive and install cable if he's not hooked up already and that's a bit of a faff.

Whoops. Yes. This basically

 

[413x]

Surely they have to lay the cable somewhere? Maybe it's already laid
I don't know.

But the talk talk deal was good enough to not. Worry about it.
70 (60 guarantee) vs 100 (50 guaranteed) is basically the same to me.
Also the upload was better with talk talk

I'm certainly not going to be pushing over that down requirement. Only reasoin Could see needing more is. Multiple 4k streams?

I can't even imagine what 1gig could be needed for

 

[413x]

Must to report.

Happy with my decision to stick with talk talk.
This is what I'm getting

70 down
19 up
9 ping

From my phone using their hub.

Actually prefer that to their 100 down (50 min) 10 up