What do do? Vodafone sent another iphone.

SpKM3 · 3 Mar 2010 at 17:56

Hi

My wife recently upgraded to an iphone, but when this arrived it was faulty, so after a few hours on the phone to voda to sort it out, she finally managed to get them to send a brand new iphone, which she now has. She sent back her faulty phone.

Today, she has received the faulty iphone back as "repaired", so now we have 2 iphones.

Should we send it back or wait to see if they chase it up?

Beansprout · 3 Mar 2010 at 17:58

Send it back, they'll chase it up eventually.

Felix Da Housecat · 3 Mar 2010 at 18:04

Let them know what has happened and then return it.

If not be prepared for them to bill you for 2 iPhones.

Cosmic182 · 3 Mar 2010 at 18:08

kep it untill they chase it up muhaha

Stupot_ · 3 Mar 2010 at 18:14

Didn't someone have this problem a while ago?

I thought a good piece of advice was to ask them for a postage paid envelope. If they don't send it, then keep it.

mame · 4 Mar 2010 at 17:47

Stupot_ said:
Didn't someone have this problem a while ago?

I thought a good piece of advice was to ask them for a postage paid envelope. If they don't send it, then keep it.

Yeah pretty sure the same thing happend to someone else. I would probably say nothing.

St0rmer66 · 4 Mar 2010 at 18:19

Say nothing until they do... if they don't get back to you in a couple of months then sell it or keep it

.

SpKM3 · 4 Mar 2010 at 20:23

Hmmmmm decisions decisions.

I could do with a new phone and fancy using it now, but obviously would feel guilty not doing the "right" thing.

Ronaldo · 4 Mar 2010 at 20:46

would be nice to keep but they will end up adding the value to your account, each phone sent out is recorded and linked to an account with IMEI. so you could expect £500 if its a iphone 3GS

MikeHunt79 · 4 Mar 2010 at 20:53

send it to meeeeeeeeeeeeeeeeeeeeee

BrandyShot · 4 Mar 2010 at 21:15

You need to wait about 6 months then you can legally keep it for free I believe.

GeX · 5 Mar 2010 at 08:51

BrandyShot said:
You need to wait about 6 months then you can legally keep it for free I believe.

lol?

Is that like if you want to steal from work, move something to an unused cupboard and then if no-one notices after 6 months you can take it home and ebay it?

atpbx · 5 Mar 2010 at 10:29

GeX said:
lol?

Is that like if you want to steal from work, move something to an unused cupboard and then if no-one notices after 6 months you can take it home and ebay it?

He hasnt stolen it, he has received an unsolicited gift.

He hasnt asked for 2 phones, but he should chase them up straight away for them to arrange collection of this unwanted item that he hasnt asked for.

GeX · 6 Mar 2010 at 14:05

i didn't say he had stolen, i was questioning the logic behind 'wait 6 months and it's yours'

MagicBoy · 6 Mar 2010 at 14:19

Give it to me?

Jokester · 6 Mar 2010 at 14:22

GeX said:
i didn't say he had stolen, i was questioning the logic behind 'wait 6 months and it's yours'

Pretty sure that's what the law says you can do in the case of "unsolicited goods".

wesley · 6 Mar 2010 at 14:41

http://www.compactlaw.co.uk/legal_glossary/u/unsolicited_goods.html

"andy" · 6 Mar 2010 at 14:47

ring them up and ask why they havent sent your repaired phone back. might aswell try for a third one

roboffer · 6 Mar 2010 at 15:47

Did you sign for it? Whatever the situation, I'd put it to one side and await them contacting you.

GeX · 6 Mar 2010 at 15:59

Jokester said:
Pretty sure that's what the law says you can do in the case of "unsolicited goods".

wesley said:
http://www.compactlaw.co.uk/legal_glossary/u/unsolicited_goods.html

cheers, that's new to me. And apologise for any offence caused to the OP