What do each of the order status mean?

F1Senna · 5 Jul 2023 at 13:53

Sorry if this is posted somewhere, but I looked for a FAQ and searched these forums and couldn't find anything.

Doea anyone have a list of what each of the order status mean. My order status changed from "Ordered" to "Order Received", does anyone know what this means?

Also does anyone know what status comes next and they mean?

john_smith · 5 Jul 2023 at 13:54

Order Processing

F1Senna · 5 Jul 2023 at 19:02

Is that what comes next? What do each of these status actually mean?

F1Senna · 6 Jul 2023 at 11:44

So nobody know then?

Kyutu · 6 Jul 2023 at 13:52

In a similar boat, order currently sat at processing, I take that to mean they've not looked at it yet seeing as it has said that for we day or so now. Next would likely be preparing for dispatch?

Mcnumpty2323 · 6 Jul 2023 at 15:06

Can't remember exactly
Something like
Ordered--order received--order processing--dispatched
Then if its a dpd delivery
Later on that night you can see dpd collected it
Then next morning you get a 1 hour time slot

Best bet though if its taking longer than expected
Give ocuk a Web ticket
Or phone them

gjbf1 · 7 Jul 2023 at 17:25

Mine is allocated lol. I think it's because at least one part is on pre-order.