What does this mean?

Iceman · 12 Apr 2008 at 19:21

Well i was just waiting to join a server on the internet for a game and i noticed the light had gone from green to orange on my router.
I logged in and got this from the logs.

Sat, 2008-04-12 18:17:29 - Loss of synchronization :1

Anyone one know what it means or why i got it ??

Thanks

tolien · 12 Apr 2008 at 19:52

Your modem disconnected.

Dappy · 12 Apr 2008 at 19:53

It means your router lost it's ADSL sync to the exchange. Probably caused by interference on the line or it could be a faulty filter. If it happens often check all your phones and Sky box (if you have one) have a filter attached.

Iceman · 12 Apr 2008 at 20:09

Used to get it a lot on orange
Happened a couple of times since having sky installed

So you recon i should put a few more filters in the lines??

NorthstaNder · 12 Apr 2008 at 20:13

you can only fit one filter at a time. just make sure there are on all phone sockets in the house (even ones that aren't used).

maybe try swapping the filter that your router is plugged into.

Sonea Fifer · 12 Apr 2008 at 20:16

Is you ISP Sky?

An orange internet light on their phase two routers means the router still has a connection to the exchange but it's dropping the IP address from the radius server.

Iceman said:
So you recon i should put a few more filters in the lines??

Dont go adding micro filters left right and centre - you only need one micro filter per telephone socket thats in use and the filter should be the first thing connected to the socket with any splitters connected into the back of the filter.

Iceman · 12 Apr 2008 at 20:16

Well the way its done in our house is

Main phone socket = = = Micro filter == = then off to router one end and the other goes to a phone and 2 sky boxes

This the way to do it?

Iceman · 12 Apr 2008 at 20:17

Sonea Fifer said:
Is you ISP Sky?

An orange internet light on their phase two routers means the router still has a connection to the exchange but it's losdropping the IP address from the radius server.

Yeh i am i have had the prange light a few times
Could you explain what you last said there lol..

tolien · 12 Apr 2008 at 20:21

What Sonea Fifer means is that the router's still connected to the exchange, but isn't then connected to the ISP - your router says it's losing sync though, so this isn't the case. It's being disconnected from the DSLAM as well.

Sonea Fifer · 12 Apr 2008 at 20:23

Iceman said:
Yeh i am i have had the prange light a few times
Could you explain what you last said there lol..

With Sky broadband your broadband signal travels down your telephone line to your exchange (this part of the connection is fine as you have the amber light) From there the signal travels to Skys Radius server (which authenticates with the MAC address on your router) and assigns you a dynamic IP address.

The dynamic IP address assigned is basically just a set of numbers but there important as without them you wont be able to browse / game. It could be dropping possibly down to a micro filter issue (as has been said) or possibly with the router itself.

Edit:

tolien said:
What Sonea Fifer means is that the router's still connected to the exchange, but isn't then connected to the ISP - your router says it's losing sync though, so this isn't the case. It's being disconnected from the DSLAM as well.

Thanks Tolien, my typing skills just aren't up to speed any more