What exactly is involved in an ISP getting/giving a MAC to it's customer?

[Dj_Jestar]

I'm getting strung along like a toy horse by Nildram, so could someone please tell me what *exactly* is the process for an ISP to get and then give the MAC to it's customer?

 

[Immsy]

ISP Contacts BT wholesale for MAC -> BT Wholesale gives ISP MAC -> ISP gives MAC to end user.

What normally slows it down is the process the ISP has for contacting BT wholesale, some can generate it themselves using acess to Wholesales systems like BT Retail do. Others probably send email requests to wholesale to have the MAC generated.

 

[marc2003]

when i got mine from pipex last year, i had it in my inbox 30 minutes after ringing them. i was well impressed.