What is a loyal customer?

[spursky]

I am happy to see OCUK has found a potential way to block scalpers and miners from taking up our gaming GPUs.
That being said, I am absolutely gutted to not be included in the eligible groups.
I have been a loyal customer since around 2000. I have spent thousands upon thousands of pounds with OCUK. My last 5 gaming PCs have been almost exclusively built with parts purchased from OCUK.
I have also referred numerous friends, colleagues, customers and acquaintances to buy from OCUK and built there PCs for them. I'm a decent techie and occasionally search the internet for solutions and stuff as most people do, but even though I have been a member here for many many years, I have not posted in this forum, and am unlikely to ever reach 1000 posts. Maybe not even 2 posts!
So, tell me, what is a loyal customer if they are not regularly spending money with you and recommending your business to others?
I've had a part-OCUK purchased gaming PC since last November waiting for any decent, affordable RTX gpu, and it looks like my wait goes on...and on.
Grats to the regular forum posters though...

 

[Mr Badger]

Strong first post.

 

[Etheco]

They are trying to work on other ways to give people access to the discount codes, But isn't that easy to develop/test these sort of things.

Just start posting and get chatting to the community, at least this way cards actually get to gamers and not end up on ebay.

You also got to remember they are only dealing with fairly small batches? 200 or so I think someone mentioned.

 

[Hotwired]

The actual thread for the deal says loyal forum members not customers

Obviously you can't see it but yeah, it's a OCUK community deal rather than the vastly wider pool of anyone who's an OCUK customer.

 

[Caracus2k]

The forum offers a way for OcUK to easily contact and offer such an opportunity to people likely to have been longer term customers.

Trying to run it on the basis of identifying and somehow contacting repeat customers, not active on the forums, on the off chance they want to buy a graphics card would be far too complex and time consuming for a company especially when they are selling stock at a price below what they could otherwise sell it a.

 

[Malevolence]

I am happy to see OCUK has found a potential way to block scalpers and miners from taking up our gaming GPUs.
That being said, I am absolutely gutted to not be included in the eligible groups.
I have been a loyal customer since around 2000. I have spent thousands upon thousands of pounds with OCUK. My last 5 gaming PCs have been almost exclusively built with parts purchased from OCUK.
I have also referred numerous friends, colleagues, customers and acquaintances to buy from OCUK and built there PCs for them. I'm a decent techie and occasionally search the internet for solutions and stuff as most people do, but even though I have been a member here for many many years, I have not posted in this forum, and am unlikely to ever reach 1000 posts. Maybe not even 2 posts!
So, tell me, what is a loyal customer if they are not regularly spending money with you and recommending your business to others?
I've had a part-OCUK purchased gaming PC since last November waiting for any decent, affordable RTX gpu, and it looks like my wait goes on...and on.
Grats to the regular forum posters though...

So this account has just been sitting around for over 14 years before you decided made your first post? Doesn't sound much like a 'loyal forum member' to me.

 

[BUDFORCE]

I am happy to see OCUK has found a potential way to block scalpers and miners from taking up our gaming GPUs.
That being said, I am absolutely gutted to not be included in the eligible groups.
I have been a loyal customer since around 2000. I have spent thousands upon thousands of pounds with OCUK. My last 5 gaming PCs have been almost exclusively built with parts purchased from OCUK.
I have also referred numerous friends, colleagues, customers and acquaintances to buy from OCUK and built there PCs for them. I'm a decent techie and occasionally search the internet for solutions and stuff as most people do, but even though I have been a member here for many many years, I have not posted in this forum, and am unlikely to ever reach 1000 posts. Maybe not even 2 posts!
So, tell me, what is a loyal customer if they are not regularly spending money with you and recommending your business to others?
I've had a part-OCUK purchased gaming PC since last November waiting for any decent, affordable RTX gpu, and it looks like my wait goes on...and on.
Grats to the regular forum posters though...

Get a job working for OCUK.

Find the time to design and implement a better system given any constraints EG It systems, data protection etc.

Oh you can't do that????????

The current system is better than nothing, it's not perfect, sure, but as far as I am aware it's the only UK retailers doing anything like this. They could just sell all the cards at inflated prices to bots and not care.

They are working on better methods.

 

[spursky]

Get a job working for OCUK.

Find the time to design and implement a better system given any constraints EG It systems, data protection etc.

Oh you can't do that????????

The current system is better than nothing, it's not perfect, sure, but as far as I am aware it's the only UK retailers doing anything like this. They could just sell all the cards at inflated prices to bots and not care.

They are working on better methods.

Yea, thanks, not looking for a job though.
OCUK have no way to reference old orders or account age?
'Produce 10 order numbers for goods purchased from OCUK older than 2 years' seems a more logical way to decide on customer loyalty, not 50 troll posts telling people they should apply for a job at OCUK if they are not active forum posters.

 

[spursky]

So this account has just been sitting around for over 14 years before you decided made your first post? Doesn't sound much like a 'loyal forum member' to me.

I said loyal customer clever clogs.

 

[Efour]

You are a loyal customer but not a loyal forum user that's the difference.
There is so little stock it's hardly worth them jumping through your hoops to sell you a GPU that's can already be sold 10x over
Just deal with it? Start posting and maybe you can buy a 4080ti next year.

 

[Dyson]

They'll never please anyone, and at least they've tried something.

 

[spursky]

The forum offers a way for OcUK to easily contact and offer such an opportunity to people likely to have been longer term customers.

Trying to run it on the basis of identifying and somehow contacting repeat customers, not active on the forums, on the off chance they want to buy a graphics card would be far too complex and time consuming for a company especially when they are selling stock at a price below what they could otherwise sell it a.

I just explained that I was gutted to be left out. I am a loyal customer, that's all. Simple fact easily identified by purchase order numbers.
I am active on these forums, just never had a need or desire to post anything.

 

[spursky]

Strong first post.

Cheers

 

[Efour]

I just explained that I was gutted to be left out. I am a loyal customer, that's all. Simple fact easily identified by purchase order numbers.
I am active on these forums, just never had a need or desire to post anything.

You should moan directly at them in a phone call. You know all you are going to get here is progressively abused. As a long time forum member, you'd know that...right?

 

[montymint]

The amount of money spent in the shop does not determine contribution to the community.

There are many sub forums covering many topics and pre 2012 the MM requirement was 250 posts so simply contributing just 1 post a week for the 5 years you’d had an account would have given you access.

closing this thread because this has already been discussed before. There will be a sub forum created with lower requirements for the purpose of giving codes to members who’ve contributed less.