What is it like being a recruitment consultant/work in sales?

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Long time no post...but hey everyone!

So i am currently going through the reduntancy process...i've been here for 9 years and i've become comfortable/not pushing myself. I started to ponder leaving and starting afresh a year ago ago and i am now thinking a career change could be an option if i don't see something internal.

My background is forming relationships with people, workflow management, process implementation etc so half relevent (won't go into too much detail but i feel like my CV is strong plus the company i work for)

So i know v little about recruitment/sales besides the sterotypes but could anyone shed any insight? Eg a day in the life of?

Thankyou
 
I've done some sales jobs when I was younger and have been involved in helping sales teams later on too - "sales" is a rather broad area tbh...

I've not got direct experience of recruitment (though like most people I've dealt with recruiters) - I'd be a bit wary of it, especially later in life as a career change, unless you've got sales experience and are confident of doing well as you could find yourself in a rather stressful situation. It could be quite a high pressure/short term performance driven environment in a lot of firms.

Software/tech sales, for example, tends to be rather a longer process, especially when dealing with enterprise systems that could involve big implementation projects etc.. and the process involves plenty of pitches/demos etc.. and a whole sales team getting involved. You'd probably not be able to get a sales job specifically in this field without some significant relevant experience/track record though depending on relevant experience you might land a pre-sales role - these can be quite well paid regardless.

If you've got experience with relationship management then perhaps look at account management type roles - they're often partly sales too - for example, bringing it back to tech companies, an account manager would sell upgrades, sell consultancy services/additional support etc.. to the existing clients in addition to being the point of contact for the people at the senior exec level at the client. You also get technical account managers who are contacted for more day to day stuff by people at a lower level at the client - supervisors/support managers etc.. but will also be involved in some level of sales along with the account manager and/or providing billable consultancy or project management of smaller projects etc..


As for day in the life - a job I took very briefly to tide me over after quitting working rather abruptly at a rather unethical employer essentially involved selling training course - This was quite a few years ago mind... I'd phone up leads and basically give them the same pitch... would follow up people who had either expressed an interest on a previous call or who had placed a deposit and were yet to pay the balance. We'd also get the odd inbound call too. But basically it was bashing the phones, calling up people who'd expressed and interest and then trying to close them... the colleagues were the type of people you'd expect in a sales job and the manager was exactly what you'd expect too. and yes there was a board with peoples names and their performance and various additional incentives dished out etc.. but it is just phone bashing and very repetitive. I know from some acquaintances who work in recruitment that their firms were basically phone bashing too - in fact some of the people who worked in the place I worked in back then had also worked in recruitment, holiday companies, estate agencies even one from a boiler room in Spain etc..

edit - I guess one thing that you could do these days is make use of linkedin and search not just for current employees but former employees - does the firm have a high turnover? Also check out glassdoor.co.uk for the employee reviews.
 
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Appreciate the amount of info you have provided, thankyou.

Did have a feeling from other chats that recruitment can be....tricky to put it lightly. The team element appeals eg pitching/all in it together so maybe thats the route i need to take a look at.

I don't have a set record but i feel as though, as a person, i can win people over and i believe that is whats important...the rest of the knowledge can be taught.

Will check out glassdoor, looks v informative!
 
Do you have a degree?

My friend worked in sales for years. Hated it then did a quantify surveyor conversion course where he has just landed himself a decent job. Something worth considering
 
Do you have a degree?

My friend worked in sales for years. Hated it then did a quantify surveyor conversion course where he has just landed himself a decent job. Something worth considering

Psychology but i feel like my 8 years at my current company is worth more than that to be honest...!
 
From your description sounds like Account Management may be the ideal next role for you rather then Sales. Forget recruitment. Something you need to do from a young age. I did it straight from Uni. Absolutely hated it. Imagine going into it at an older age would be even worse.
 
From your description sounds like Account Management may be the ideal next role for you rather then Sales. Forget recruitment. Something you need to do from a young age. I did it straight from Uni. Absolutely hated it. Imagine going into it at an older age would be even worse.

I think i have heard this term before, well role...so its managing the brand/the team and providing the service so to speak?
 
Appreciate the amount of info you have provided, thankyou.
[...]
Will check out glassdoor, looks v informative!

No worries, worth looking at for the employee reviews - salary info can be a bit hit and miss unless you've got a decent sample perhaps - people put in different variations of job title for essentially the same job and in smaller companies people are a likely bit more reluctant to put in their proper salary - also might just put in basic rather than basic + variable component etc..

I think i have heard this term before, well role...so its managing the brand/the team and providing the service so to speak?

I touched on this slightly in my post - I've not been an account manager though have worked along side them and been the client earlier on too.

It isn't so much managing the brand or necessarily managing any team at all but rather managing the relationship with the client. With a large enterprise product/large clients you'll perhaps have different levels of account manager as mentioned before. Account manager might deal with the people who can write the cheques/agree to the contract etc.. senior director in IT or on the business side or perhaps the CTO. Technical account manager might deal with some lower down IT manager or operations manager or head of trading on the relevant desk on the trading floor. (well at least in financial software but basically you get the picture/can generalise for other large enterprise systems)

In both cases the account manager and the technical account manager don't necessarily have a team per se but will have some level of seniority and are able to go along to say the support bods and kick a few people to get stuff moving etc.. and/or declare that certain things are a priority for their client and other stuff can be left for the moment.

Likewise from the dev point of view they'd be our point of contact - in dev you don't really want to deal directly with all clients, it is useful on some projects etc.. but in other cases the account manager or technical account manager is the liaison - your client has requested a bunch of stuff but X and Y on the list are a bit difficult and need some changes and Z is just not going to happen so pls get back and manage your clients expectations there...

For smaller solutions there might just be one type of account manager/relationship manger. Or at least that is all I dealt with when on the client side - for example I used to trade and we'd have reps from the exchanges popping by every so often. The vendors we used would also be in regular contact and rival vendors we didn't use - this is where they were in much more of a sales role too (no separate sales team in these cases per se but the same guy doing new sales and account management) - you'd get one of them to come to the office and sit down with you, talk through the product etc.. or a handful of you would go to their office. Different ball park entirely in terms of the cost of the solutions offer though thus the role was rather different too.
 
V helpful Dowie...opening my eyes a bit. I feel like i need to actually browse for roles/see whats around now using this 'new' terminology i've just learnt! :p
 
I was in car sales for approximately 5 years, both new and used. It's good money, very easy and can be quite fun. However it can also be very frustrating, incredibly long hours and isn't particularly challenging.
I wouldn't recommend it for those doing a career change however. It's somewhere to start, make some money and then stay if you love it or move into something else if it doesn't suit. For me, I'm still with the company but out of sales as I stopped enjoying the 6 day weeks and the hours weren't worth it for me. Took a significant pay cut to do a Monday - Friday 9-5 job.

However, I too am thinking about moving on and looking at account manager type of stuff but struggling to get a foot in the door.
 
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