What makes a good ISP? (Sick of Eclipse) + LLU charge?

[SiD the Turtle]

I'm on Eclipse's LLU service and the last few months it has gone down hill. My speeds were MAX 1.8meg (I know I can't expect the full 8) and now my download speeds are topping out at a massive 5k a second. Hilarious.

How do you chose a replacement? I checked some of the awards, but Ecplise managed to get a few for best broadband, despite so many people I know on it with pants speeds!

Be for example sounds great, but how do I know it won't be pants?

Lastly, I've heard talk of an almost £50 charge because I'm using LLU. What's that all about?

 

[Trifid]

If you migrate out of LLU to a BTW based service (most ISP's) then you will be charged the same price as a new connection or put onto a 6/12/18month contract. You will not be charged this by another LLU provider though.

I chose Aquiss because of their support. The Enta based connection has had 15mins of downtime since I joined in October and that was due to emergency work upgrading the IOS on their routers. I don't mind the slow down at 10pm and weekends due to the advantage knowing I can download anything of interest that is huge in that time.

You can only go on user recommendations, and I would say Be is high up on the good list. Although Be might not take you on due to line length.

 

[tolien]

You will not be charged this by another LLU provider though.

You will (or more to the point, the ISP will be charged it - whether they pass that on is up to them, the same as with IPStream), and BTw's more or less just another LLUer now.

It might be a good idea to make sure you can actually get Be. Samknows should give some indication of your (straight line) distance from the exchange and what LLU providers are available.

 

[Lord-Jaffa]

I migrated from eclipse to adsl24 last week, best decision ive ever made, eclipse were the best now they are total carp.