What sync speed should i expect with the following stats?

russ9898 · 6 Jul 2012 at 17:45

Hi everyone,

Just in the process of moving into my new place. Our Sky broadband connection was activated last week. Now I understand that Sky operate a 10 day test period to determine what your line can handle before becoming unstable. Were now on day 7/8 and im a little disappointed to see that were only achieving 11mbit when we were syncing at 8mbit on day 3. (I've been away for a few days so not seen what's happened the days in between).

Long before our line and broadband was reactivated I removed all extensions and fitted an NTE2000 faceplate so internal wiring can't be an issue.

Connection stats are posted below. Is anyone able to give me an idea of how they look? Should the line be able to handle more? I'm still hopeful that the line may pick up speed over the next couple of days but im curious in the meantime.

Thanks,

Russ

http://img.photobucket.com/albums/v337/russ9898/photo-1.png

Tealc · 6 Jul 2012 at 19:04

Noise margin suggests you have a little scope to go faster. Sky set this at 7 dB normally so you might get another Mbit or two.

Kitz Max ADSL checker suggest 12.3Mbit anyway so you are pretty close to what you'd expect to get.

russ9898 · 6 Jul 2012 at 20:58

Thats a shame. Ive been used to 19mbit.

I was hoping for around 16mbit which is what sky estimated, i was hoping their estimate woulld be accurate as previous owner was with sky broadband. Roll on FTCC whenever that arrives

DJMK4 · 6 Jul 2012 at 21:19

Things I could suggest, but may not be possible in your situation I am not sure

1) Ensure you have it directly in the master socket
2) Try the test socket
3) If there is a bell wire, remove it
4) Wait it out a week, get hold of some decent filters
5) Try and source a router (if you are using stock) that has a good chipset in and is known to sync well with BT's exchange equipment, preferably something that allows you to put custom firmware on that lets you tweak things like SNR.
6) Find out if sky can lower your profile any lower than the standard 6db, with BE you can change profile to 3db and there is some more settings to fiddle about with assuming your line can take it to boost the speed
7)When you done that, and if you have a router which allows you to further tweak the SNR, tweek it slowly and monitor uptime for a few days, then rinse and repeat until you get to the point you are unstable. Then back off a bit until you are happy with the uptime.

Generally the method I use

What router do you have? looks like a Netgear, im running a DG834GT with DGTeam firmware.