Well I bought a Terratec 2400i TV card from ocuk forgetting that my graphics card blocks the pcie x 1 slot on my current Asrock dual sata mobo. So I bought an oem Asus A8R-MVP from ocuk as it had just enough slots to fit all my parts in.
Turns out the TV card has incompatibility issues with this specific mobo, + pretty much any intel 915 chipset and most Shuttle systems as well.
Talking to ocuk tech support they say that they can not take back either item due to general incompatibility issues, however if either item is specifically at fault then that would be fine. The problem is that the returns dept tests the hardware and if it works will charge me a test fee + then I'll get lumped with the postage charges each way...
I'm pretty sure the TV card will work with some nice brand new mobo that they would use to test it.
What a nasty situation to be in, especially since I've bought pretty much all my hardware from ocuk in the last 5 years and recommended then to plenty of other poeple. What do you think I should do now?
Turns out the TV card has incompatibility issues with this specific mobo, + pretty much any intel 915 chipset and most Shuttle systems as well.
Talking to ocuk tech support they say that they can not take back either item due to general incompatibility issues, however if either item is specifically at fault then that would be fine. The problem is that the returns dept tests the hardware and if it works will charge me a test fee + then I'll get lumped with the postage charges each way...
I'm pretty sure the TV card will work with some nice brand new mobo that they would use to test it.
What a nasty situation to be in, especially since I've bought pretty much all my hardware from ocuk in the last 5 years and recommended then to plenty of other poeple. What do you think I should do now?
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