![[TW]Fox](/data/man-of-honor/2009.png){kind=avatar}
Hi guys,
Ever since I got my N97 I've had problems with its complete inability to hold a decent signal in anything other than a perfect signal area. It seems to be a documented design flaw with the phone - I'm not sure it will ever be fixed. I spent an hour on a train yesterday from Central Birmingham to Malvern and not once was I able to browse the web on 3g for a meaningful period of time, for example, something I used to do all the time on my excellent N95 8Gb.
I've had quite a long history with Vodafone failing to sort this out and as a result I am now being dealt with by what seems to be the excellent Customer Retentions department, who are it seems doing their best to sort things out.
Today I was offered an N97 Mini - I wasn't keen on this given that:
a) The web reports it as having the same design flaw
b) I was a launch customer for the N97 so at the time it was the most expensive handset Vodafone did. The Mini seems like a downgrade
However I agreed in principle to give it a go, but this was scuppered by the fact it turned out they didnt have any to offer me anyway. Next up was the Nokia X6 which I rejected because it didnt seem to be the same sort of device at all and lacked a hardware keyboard anyway.
They are going to call me back tommorrow with another offer. I'm trying to do some homework so I know what I should be aiming for but to be honest nothing really lights my fire phone wise. All I really want is an N97 - that works. Sigh.
So whats out there? Doubt the iphone will work as the lack of multi tasking would annoy me plus it has no hardware keyboard which a) puts me off and b) was the reason I already rejected the X6.
Any ideas?
Also they seemed to mention that had I accepted the X6 they would have to 'extend' my contract 6 months as it would be a brand new handset. I didnt ask further as the X6 wasn't suitable but it strikes me that this is a pretty unfair way of doing things - do you consider it reasonable? My N97 has been faulty since day 1 - I have never at any point in my current contract had the full features and benefits of the product so I don't think any sort of contract extension as part of its replacement is reasonable.
The sad thing is I love the N97. I love the way it works, I love the way its built, I like the keyboard but.. whats the point in a phone that doesnt work as a phone half the time?
Ever since I got my N97 I've had problems with its complete inability to hold a decent signal in anything other than a perfect signal area. It seems to be a documented design flaw with the phone - I'm not sure it will ever be fixed. I spent an hour on a train yesterday from Central Birmingham to Malvern and not once was I able to browse the web on 3g for a meaningful period of time, for example, something I used to do all the time on my excellent N95 8Gb.
I've had quite a long history with Vodafone failing to sort this out and as a result I am now being dealt with by what seems to be the excellent Customer Retentions department, who are it seems doing their best to sort things out.
Today I was offered an N97 Mini - I wasn't keen on this given that:
a) The web reports it as having the same design flaw
b) I was a launch customer for the N97 so at the time it was the most expensive handset Vodafone did. The Mini seems like a downgrade
However I agreed in principle to give it a go, but this was scuppered by the fact it turned out they didnt have any to offer me anyway. Next up was the Nokia X6 which I rejected because it didnt seem to be the same sort of device at all and lacked a hardware keyboard anyway.
They are going to call me back tommorrow with another offer. I'm trying to do some homework so I know what I should be aiming for but to be honest nothing really lights my fire phone wise. All I really want is an N97 - that works. Sigh.
So whats out there? Doubt the iphone will work as the lack of multi tasking would annoy me plus it has no hardware keyboard which a) puts me off and b) was the reason I already rejected the X6.
Any ideas?
Also they seemed to mention that had I accepted the X6 they would have to 'extend' my contract 6 months as it would be a brand new handset. I didnt ask further as the X6 wasn't suitable but it strikes me that this is a pretty unfair way of doing things - do you consider it reasonable? My N97 has been faulty since day 1 - I have never at any point in my current contract had the full features and benefits of the product so I don't think any sort of contract extension as part of its replacement is reasonable.
The sad thing is I love the N97. I love the way it works, I love the way its built, I like the keyboard but.. whats the point in a phone that doesnt work as a phone half the time?
