Eldest son went to put an empty trolley back for me at our local supermarket. In doing so, he knocked into the drivers door (edge) of a MY15 VW Beetle. The owner was in the car at the time.
Apologetic about the incident, myself and said son apologised and offered to put right any damage. We exchange mobile numbers and off we went.
A call came in a few days ago to advise that she had taken the car to a VW approved repair centre and would be forwarding on their quote for repair. I gave her my email address so that she could pass on the info.
£1500. Made up mainly of labour and parts which can't be reused (window trim, bonding agents, glass bonding, matching front wing, rear wing, removing handles, etc, etc. Oh, and they've thrown in a £75 diagnostic fee...
As this isn't an insurance job, and I have indeed offered to pay out of moral obligation, what actual options do I have here?
I have to ask would I have done the same if the situation was reversed?
If its not an insurance repair (although the garage is an insurance approved VW repair centre), what would happen if in 3-5 years the repair went bad, flaky paint, etc, who is liable then?
Why should I pay for a diagnostic check as part of this issue?
I'm not entirely sure how I feel about all of this now. It's angered me slightly, as I could have said sorry and just walked off.
Thoughts?
Apologetic about the incident, myself and said son apologised and offered to put right any damage. We exchange mobile numbers and off we went.
A call came in a few days ago to advise that she had taken the car to a VW approved repair centre and would be forwarding on their quote for repair. I gave her my email address so that she could pass on the info.
£1500. Made up mainly of labour and parts which can't be reused (window trim, bonding agents, glass bonding, matching front wing, rear wing, removing handles, etc, etc. Oh, and they've thrown in a £75 diagnostic fee...
As this isn't an insurance job, and I have indeed offered to pay out of moral obligation, what actual options do I have here?
I have to ask would I have done the same if the situation was reversed?
If its not an insurance repair (although the garage is an insurance approved VW repair centre), what would happen if in 3-5 years the repair went bad, flaky paint, etc, who is liable then?
Why should I pay for a diagnostic check as part of this issue?
I'm not entirely sure how I feel about all of this now. It's angered me slightly, as I could have said sorry and just walked off.
Thoughts?