Whats Apples warranty dept like?

iMacMart · 21 Jan 2008 at 18:45

My other half has a Nano 3rd gen and it keeps switching off randomly?

Battery is fully charged, I brought it for her last year so it's in warranty I just wanted to know how well they handles their faults before I call them tomorrow?

Many thanks

Mart

PardonTheWait · 21 Jan 2008 at 20:09

Take it to the closest shop if you can, they're very good.

J1234 · 21 Jan 2008 at 20:28

They are very good

Will sort the problem there and then if you take it into a store in most cases.

iMacMart · 21 Jan 2008 at 20:40

Hmm problem is that I live in Stevenage Herts and I can't seem to find one near me?

Is there a store locator on the website or am I daft?

Rooky007 · 21 Jan 2008 at 20:42

There is a store locator am sure there is and everyone is right take it in and they will sort it

uchuff · 21 Jan 2008 at 20:47

There's a list on their website. I had issues with the telephone support when I sent my Macbook back (slow, no updates, returned scratched, argued getting the scratched top replaced, sent me someone elses Macbook by mistake... etc). Since then I've been to the Bluewater store twice for support and they've been fantastic.

iMacMart · 21 Jan 2008 at 20:50

Hmm Trafford Centre when I go to see the inlaws I think!

Thanks guys, would rather do the face to face thing than telephone, mail etc

Cheers

Caged · 21 Jan 2008 at 20:54

Phone them, they'll send a box, you phone UPS to get it collected. It's painless.

iMacMart · 21 Jan 2008 at 20:58

Ah that could be the answer, only thing is it's random and does it when it feels like

Hope it does it when they have it or they'll send it back and I'll have an angry wife

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On another note I have just put a new 7200 drive in my Macbook and when I go to install leopard I can't see my hard drive to select that as the location to install on? Rebooted held 'c' but window comes up blank?

Any idea's? Thanks guys

J1234 · 21 Jan 2008 at 21:02

tweakinfreak said:
On another note I have just put a new 7200 drive in my Macbook and when I go to install leopard I can't see my hard drive to select that as the location to install on? Rebooted held 'c' but window comes up blank?

Any idea's? Thanks guys

Go to Disk Utility at the top and format it to Mac OS Extended (Journaled) first, then it will detect it

iMacMart · 21 Jan 2008 at 21:15

Justin said:
Go to Disk Utility at the top and format it to Mac OS Extended (Journaled) first, then it will detect it

You da man Justin

And off she goes.............................