Permabanned
- Joined
- 15 Nov 2008
- Posts
- 6,968
I'm currently doing a rebuild of whole system ATM, incl sending case off for modding.
I ordered a SSD last Fri (as they were on good offer this weekend only), for delivery Mon, no sign of it Mon, now I wasnt too bothered apart from the whole waiting in all day for no reason thing, but on Mon night (effectively Tue, to be delivered Wed) I ordered some fans for part of my rebuild, I needed these urgently so went a webnote to OcUK asking if they could treat the order as urgent and ensure they were despatched Tue for Wed delivery. The good part is they obliged, however in the webnote reply they stated they would upgrade the delivery method at no extra cost from "DX Secure Next Day" to "DPD next day" I hadnt realised OcUK had gone away from DPD! Sure enough checking my shipping order E-Mail from OcUK it stated the SSD had been sent by "DX Secure Next Day", so I tried the track your order thing and no record, rang them, no record.
So I sent OcUK another webnote to make sure my SSD hadnt gotten lost as such, again OcUK themselves were good, chased it up n got back to me and its in the pipeline and having checked again today DX's tracking is showing it as due for delivery today, no time slot though, so got to wait in all day again. My fans being delivered by DPD (like I thought everything was) have got a 1hr time slot, bravo.
Now my fans are getting delivered today, and so is my SSD, the SSD was ordered Fri for next day delivery with DX, and the fans Mon night (Tue in effect) for next day delivery. I really hadnt seen anything about this DX company so have been on the shop to check and went to put an order through 90% completion til shipping sort of thing and theres no mention of this DX, only DPD/RM. Checking the shops delivery T&Cs same again.
So 2 points, one I really do not rate whoever this DX Secure Next Day company are (Next day? try next week)
And two, why are you using one company when advertising that you use another? DPD are great never had any problem, OcUK themselves have been very helpful throughout, I just think its a bit out of order using what seems to be a bit of a cowboy delivery company when you advertise to use a reputable one.
/rant
I ordered a SSD last Fri (as they were on good offer this weekend only), for delivery Mon, no sign of it Mon, now I wasnt too bothered apart from the whole waiting in all day for no reason thing, but on Mon night (effectively Tue, to be delivered Wed) I ordered some fans for part of my rebuild, I needed these urgently so went a webnote to OcUK asking if they could treat the order as urgent and ensure they were despatched Tue for Wed delivery. The good part is they obliged, however in the webnote reply they stated they would upgrade the delivery method at no extra cost from "DX Secure Next Day" to "DPD next day" I hadnt realised OcUK had gone away from DPD! Sure enough checking my shipping order E-Mail from OcUK it stated the SSD had been sent by "DX Secure Next Day", so I tried the track your order thing and no record, rang them, no record.
So I sent OcUK another webnote to make sure my SSD hadnt gotten lost as such, again OcUK themselves were good, chased it up n got back to me and its in the pipeline and having checked again today DX's tracking is showing it as due for delivery today, no time slot though, so got to wait in all day again. My fans being delivered by DPD (like I thought everything was) have got a 1hr time slot, bravo.
Now my fans are getting delivered today, and so is my SSD, the SSD was ordered Fri for next day delivery with DX, and the fans Mon night (Tue in effect) for next day delivery. I really hadnt seen anything about this DX company so have been on the shop to check and went to put an order through 90% completion til shipping sort of thing and theres no mention of this DX, only DPD/RM. Checking the shops delivery T&Cs same again.
So 2 points, one I really do not rate whoever this DX Secure Next Day company are (Next day? try next week)
And two, why are you using one company when advertising that you use another? DPD are great never had any problem, OcUK themselves have been very helpful throughout, I just think its a bit out of order using what seems to be a bit of a cowboy delivery company when you advertise to use a reputable one.
/rant
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