What's this mean?

[Simon0001]

Bold bit.

I haven't driven since about last year.



We’ve closed your claim






Hi Simon,





Your claim reference number:

1337



Date of Accident:

08/05/2020



Closed Date:

18/11/2021



We recommend saving this email as it holds useful information about the settlement of your claim. You can refer to this email for any information you need when getting a new quote for motor insurance.

This claim has been closed as fault.



The important thing to remember is that a ‘fault’ claim and being to blame aren’t the same thing, but if we as the insurer are unable to recover the money from someone else then it is treated as fault.



For more information about how this may affect your No Claims Discount please refer to your policy schedule by logging into MyAviva

 

[Simon0001]

Did you make a claim?

No

Is this related to your question about drug driving offences last year?


The bit in bold is pretty self explanatory - if your insurance company had to pay out and couldn't recover the costs from someone else, it's recorded as fault. It's explaining that fault doesn't necessarily mean 'blame' in insurance terms.

No it isn't.

Dont they get the money from people's premiums