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When are you guys planning on telling us ETA's for our pre-orders? Or giving us queue numbers?

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Hi,

I know its not really your fault but some of us that bought 3080's need them for things more than just gaming. I sold my 1080 in preperation for the 3080 launch (Before the announcement), and I was expecting them to be good, but not this good so obviously the hype was crazy higher than I expected.

But I do game development/design & 3D Modelling at uni and my course starts in around a month and at the moment i'm GPUless. So I basically need to know if its going to take too long to get my 3080 then il just have to cancel and buy another GPU to use in the meantime as I can't afford to do that without my 3080 pre order money.

Its been 7 days since the launch now and I still have no idea when I should be expecting to get my GPU, not even a time-window. Absolutely nothing.

Also the update thread where you post when you ship cards etc, saying "A small amount" could literally mean anything. So that isn't exactly helping me estimate it either considering a "small amount" could be 5 gpu's or 20.

I saw you are working on creating a queue calculator supposadly a few days back, any progress?

Thanks
 
There is no ETA.

I'm sure you'll get it by Christmas

Which is exactly the issue lmao... They are fully capable of releasing a tracker which can give rough estimates.

Also considering the amount of money they have recieved from the 3080 pre orders, as they have taken the money for all pre orders. You would have thought they'd put in the extra effort and supply their buyers with something like this...
 
Why would you sell your old gpu if you know you would need it for 'work'... C'mon we all want the shiney.. I suggest you buy another card if its that important, and wait until they are more widely available.

Because I didnt upgrade for 2000 series and my 1080 was starting to struggle with my workload, so I planned to upgrade. And like I said I had no idea it would be this crazy, there hasn't been a GPU launch this big or hyped for a very long time. And also because I had a solid 2 months to get a new GPU from the time my 1080 was sold, and I didn't think i'd need to wait more than a month to get the 3080. I don't think many people were anticipating it to be THIS big. I knew it would be big, but not this big
 
Still poor planning from your side, I would suggest sourcing an alternative until OcUK get on top of the orders.

I know its poor planning from my side.
That doesn't make OCUK not telling anyone ETA's or helping people figure out waiting times after taking their money ok. Considering a community member managed to make an estimating script within a few hours based on user submitted data.
OCUK literally have all the data they need to make a more accurate pre order calculator
 
If OCUK don't know how many cards they are getting they can't give you dates. If they did, it's a whip for you to flog them with if the supply chain fails them.

Unless they can get 100% accurate date from nvidia, AIB and each part of the shipping chain it's almost impossible to givea reliable date. They can only do that for stock in hand

They can estimate how many they will be getting a week based on their current order schedules.

Even if they can't give us ETAs, they 100% have the data to tell us our queue numbers. Even knowing that will give people a whole lot more information than they have now
 
..I don't think this thread is going how the OP intended.

All I want to know is my queue number. They have the information to do that.

If they have NO idea when people will be getting their cards, then maybe they should have closed pre orders and not taken peoples money knowing that they won't be getting their orders for a very long time.
 
Exactly that. All the signs were there.

Im not asking for
"You will recieve your GPU on *Date and time*"

im asking for
"You are numner XXX in the queue for your order".

Then we can use our own judgement based on that queue position for a much more accurate ETA than "A few TUF are shipping today" which is all we have at the moment

They have the information to do that. If you don't think they have that info then you are clueless
 
To say they dont know how many they're getting is silly really. They'll have exact numbers of whats due in(not just the new cards) on what day and from which manufacturer. You really think a bloke in a wagon just turns up and says "oi here mate I've got these for ya" with them knowing hmmm.

Exactly.
A company knows what they have coming in, and they know based on previous interactions with Nvidia and partners and previous orders from them how many roughly they are expected to get each week.
 
What if they said you are queue number 1287

That would too.

This is the last reply il do until someone who works at OCUK replies (if they Do).

I think so many of you are seeing OCUK as some old buddy you had at school trying his best to fulfull orders.

When in reality they are a business who care mostly about money (Nothing wrong with that), who also price hiked their GPU prices while people were checking out of their website as it was crashing, and were charged upwards of £50-70 more for their GPU's than they were expecting to based on the prices that were listed when checking out, as they updated while the order was processing.
They also charged expensive next day delivery on thousands of orders they knew weren't going to be shipped for months, and have now left thousands of pre-orders without even rough estimates of shipping dates.

Overclockers isn't the innocent old man you speak to at the park, they're a business who want to make money out of you. And a part of being a business and taking your money for items if giving you a certain level of service. Which hasn't been happening.


They upped the prices a bunch of times for all of their items, even while checking out and charged people more than they intended to spend. They aren't innocent in this
 
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