When sky replace a broken box will they try to transfer data from it?

[rotters]

Kids have lots of films on our sky hd box and it looks like it needs replacing, will they transfer the data or is it lost? Kids will be gutted if it is.


Cheers in advance.


rotters

 

[rotters]

I know you work for them mischief, its such a common request from what I can google, why hasn't it been looked into and sorted, it would only take a sky authorised laptop to Channel the data through surely?

Not a flippant question but genuine interest.