Where do I stand with this (work related)

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My work rota for this week went up on wednesday.

I was originaly supposed to be working today but had my name crossed off because someone else wanted more hours (which is fine by me) so as far as itg looked on the rota I was off today.

I got a phone call of my manager earler (its her day off today) who recived a phone call by her boss asking where was I.
I told her that I was crossed off the rota and tried to phone work to speak to her boss to explain the situation.

Aparantly the other guy who was supposed to work today couldnt do it so told my managers boss and so he expected me to be in BUT no one told me until 2 hours after my shift was supposed to start.

From the sounds of it Im in a lot of trouble for not turning up on what I thought was my day off.

Where do I stand with this?
Can they do anything like fire me?
 
They didnt contact you to tell you about the change of shift (well, to ask if you could cover it), their fault.
 
They didnt contact you to tell you about the change of shift (well, to ask if you could cover it), their fault.

thats what im thinking.

What annoys me the most is that its the first real time my manager has had off and her boss phoned her up and started having a go at her for me not turning up. He has my number so why didnt he phone me:confused:
 
because he is not your boss, he is your bosses boss.
**** flows down the chain of command ;]
 
No way dude...this is their fault entirely.

If it does start to get ugly (Id be shocked if it does its so not your fault) then you should write a formal letter explaining the situation, that way its on record. Print a copy for yourself and file it. And send it recorded mail.
 
Also, thats a rather crappy way of sorting shifts, it leaves it open for crap like this to happen.

if someone changes shift the manager should know, clearly the manager above you didnt know.
 
As soon as your boss ( or who ever she left in charge ) knew the guy wasnt going to cover that shift you should have been contacted and asked if you could do it.

Are you now supposed have the powers to read minds to get your rota sorted :p

Its her fault ( your manager ) not yours. Unless of course you had been there to see the altered shift noted down, which you werent. Its her fault because she should have someone in place to deal with it in her absence.

Its the responsibility of who ever is in charge at the time to ensure any rota changes are communicated to those involved.

It sounds very much like its the boss's boss's fault... he was told by the guy that he couldnt do the shift and somehow expected you to just "know" to come in. What a fool...

Dont worry about being in trouble... hes probably sounding angry because he knows damn well its his mess and hes hoping to offload it. Simply say that you had no issue with working the shift but that since no one communicated to you that you were needed then of course you did not show up.

If they get shirty simply ask this...

"was i on the rota to work this shift when i left for home at the end of my last shift?" the answer is no.

"was i told that the person who was doing this shift was unable to and that i was needed to cover HIS shift?" answer again is no

"so you are saying i am in trouble for not showing up for work, when in fact i was NOT told the rota had CHANGED? and so as far as i knew i was not working?"...... and see what they can say!
 
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if they have a go at you when you go in, just show them the rota change and explain you wernt informed, that way nothing more can be said at all, since its the responsibility of the manager in charge that day to check all the shifts are covered. i was an assisstant manager in a retail store and problems like this always cropped up when there was a lack of comunication. also its the guy who swapped the shift with you who's at fault aswell for asking for a rota change then not being able to do the shift he requested.
 
From how it has been described you are certainly not at fault. I expect they will feed you some line about having left a message on your answerphone asking you to some in. But the response to that is that you didn't receive a call, and even if you had then leaving a message does not mean you agreed to a shift change.
 
Can you prove it isn't your fault?

The truth doesn't matter in this context, if they decide to push it. What can be proved true is what matters.
 
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