Where to get a good Ricoh MFD on a lease?

Avathar77 · 18 Apr 2013 at 12:27

Currently have a Ricoh Aficio MPC3500 for Printing, scanning and copying - but due to having many issues that even the engineers can't sort out - we are looking at changing the service provider and going with a new device.

Any suggestions?

Yaayuh! · 18 Apr 2013 at 12:49

We have an MP C2500 and MP C3300 and coming to the end of lease.

We're most probably going with Xerox via a company called Xenith. This is mainly due to them quoting cheaper than re-lease with new machines with Ricoh. But also because we have a biiiiiiiig Xerox Colour EX560 for our Concept prints and booklets and we've been quite impressed with it.
So looking to move to Xenith and replacing the Ricohs with the Xerox 7556 and Xerox 7125.

Deleted member 77746 · 21 Apr 2013 at 10:45

We have about 100 Xerox MFD's on lease. Support is fantastic. Call out usually within that same day to fix the problems.

Avathar77 · 21 Apr 2013 at 10:51

A guy from Ricoh direct is coming for a meeting on monday, will have a look at Xerox via Xenith as well, thanks guys

typk · 21 Apr 2013 at 19:37

Take a look at ITEC group UK, they do all kinds of copiers and support is good.

#Chri5# · 21 Apr 2013 at 21:12

mrbell1984 said:
We have about 100 Xerox MFD's on lease. Support is fantastic. Call out usually within that same day to fix the problems.

You probably get good service because you have 100 machines

Deleted member 77746 · 21 Apr 2013 at 22:17

#Chri5# said:
You probably get good service because you have 100 machines

Possibly but still

R.O.S.S.I · 22 Apr 2013 at 17:46

We've got Konica devices here direct with Konica. Support is great and price is good!