Which driver is causing BSoD

Gundog48 · 8 Dec 2010 at 20:43

My friend's laptop has developed a BSoD that happens as soon as the laptop boots into Windows, but he can get into safe mode which pretty much confirms it is a driver. He says he hasn't installed any recently, so how do I find out which one is causing the problems?

SiriusB · 8 Dec 2010 at 20:52

Event Viewer.

If it is not recorded [depends how far into boot up it gets before it BSoDs], you could send me the memory dump from the crash [email in trust]. I can perhaps look tonight, but more likely tomorrow.

Gundog48 · 8 Dec 2010 at 20:58

Cheers, I am getting him on event viewer and let you know what I find! This is gonna be fun- explaining how to do this to a technophobe over facebook chat!

Gundog48 · 8 Dec 2010 at 21:21

Where should he be looking to find what we are looking for?