Which o2 Package.

Clairvoyant · 6 May 2009 at 17:36

Hi

Im curently on the Premium 20mb but only sync at max of 9mb. So if I down grade to the 8mb connection will my connection onl drop to 8mb (max the connection).

ta

edGfaCTor · 7 May 2009 at 00:06

Yes you will sync at 8 normally o2 would suggest the downgrade anyway if your not even getting half the speed of the package.

Clairvoyant · 7 May 2009 at 09:56

edGfaCTor said:
Yes you will sync at 8 normally o2 would suggest the downgrade anyway if your not even getting half the speed of the package.

Nope they have not said to downgrade, just finished my 3 free months.

Nymins · 7 May 2009 at 10:36

Clairvoyant said:
Nope they have not said to downgrade, just finished my 3 free months.

They usually should tell you what the best package is for you. When i ordered the 8mb package (cause i knew i could only get max 6mb) they sent me an email a few weeks after the install saying that the package was right for me that upgrading wouldn't do anything basically.

Clairvoyant · 7 May 2009 at 11:03

oh I remember them saying I was on the right package now. max sync is 9mb, so 20mb is not right.

o2s website si so slow and crap since they changed it.

Daegan · 7 May 2009 at 11:21

Clairvoyant said:
oh I remember them saying I was on the right package now. max sync is 9mb, so 20mb is not right.

Well if 9mb is the most you can sync at obviously you are on the right package. Whether it's worth paying the difference for the extra 1mb, or just downgrading to 8mb is up to you.

Clairvoyant · 7 May 2009 at 14:13

DSL Status: UP
DSL Modulation Mode: Auto
DSL Path Mode: INTERLEAVED
Downstream Rate: 8188 Kbps
Upstream Rate: 1095 Kbps
Downstream Margin: 6 db
Upstream Margin: 6 db
Downstream Line Attenuation: 40
Upstream Line Attenuation: 40
Downstream Transmit Power: 21
Upstream Transmit Power: 12
LOS Errors: 0

I have now gone to the 8mb service and still syncing at the same I was before. So the saving is ok. And I got my 3 months free from signing up to the premium service.

edGfaCTor · 8 May 2009 at 06:01

did you have interleaved enabled when you was on the higher package?

Clairvoyant · 8 May 2009 at 15:44

o2 will not turn interleaved off.

edGfaCTor · 9 May 2009 at 05:42

Clairvoyant said:
o2 will not turn interleaved off.

They will if you speak to the correct person and you have good enough stats

Clairvoyant · 9 May 2009 at 08:34

Whos the correct person, and what do you call good stats

edGfaCTor · 10 May 2009 at 04:27

Normally speaking to the night staff is the way to go theres many reports they are happy to turn it off but it does depend on current line states if your line is long then it is best to have it kept on.